プライベートアンテロープ島＆グレートソルトレイクツアー

I am very furious. Our tour operator Ed Santiago cancelled our tour and ruined our trip to Utah. First, we wake up in the morning just to see that our tour was cancelled by Ed Santiago. We called Tripadvisor and they said that Ed tried to call and contact us. Well, that’s a complete lie. In fact, we got absolutely nothing. Not a text, a call, or an email from him. Because of my high frustration against this tour operator I went to search him up. Just to find out that he was having the time of his life in Dallas, Texas. I am very disappointed. Never book this tour or Ed Santiago. AWFUL.

Ed Santiago,our supposed to be tour operator cancelled tour the morning of tour. He lied and said he tried calling and emailing the night before trip, but was unable to get through. The lack of communication was his reason why he cancelled. Well, all of what he said was untrue. I never received either a phone call or message the day before. I tried messaging and calling him, but with no luck. Even the tour company tried and he never responded. However, I searched to see who he actually was and discovered that he sent posts of himself in Dallas, Texas, the day of our scheduled tour. I hope this tour company that Trip Advisor went through OPENS THEIR EYES to see what a terrible, unreliable liar this man is. He should be fired immediately. NO GOOD!

The morning of the tour we received an email stating that our tour was cancelled. We received another separate email stating the reason was “lack of communication”. Edd Santiago, tour operator, stated that he tried to contact us via phone and was unsuccessful. Edd-we did not receive a phone call, voicemail, or email from you. For whatever reason, YOU decided to cancel the tour. After seeing this, we tried contacting Edd and he did not answer the phone. Also, we tried repeatedly with TripAdvisor and they could not reach him. In addition, unlike Edd, we left a voicemail to please contact us. Did we receive a call back-no? This company ruined our Utah trip as we were leaving Salt Lake City the day after and had no way to reschedule a tour that we booked several months ago! Stay away from this tour and operator!!!

The tour was canceled without even telling us or offering to correct the situation. We ended up having to drive out there by ourselves.

Wonderful time. We had a special bonus in that the bison were being rounded up by volunteers on horseback. Our guide. Alfredo was a joy. He was warm, knowledgeable and very personable. A good time was had by all and it was nice to get out of the car and walk around.

The tour revealed that there is so much more about the Great Salt Lake than I expected. It's a beautiful place with much to see and absorb. Our guide, Josh, was very personable and knowledgeable and our time with him was much enjoyed. I highly recommend this tour.

We had an incredible private tour of Antelope Island! The scenery was breathtaking, and the bison made it unforgettable. Our guide, Josh, was fantastic-knowledgeable, friendly, and made the experience so much better with stories, history and fun facts. I highly recommend this tour for anyone visiting Utah! If you get Josh as your guide you are sure to have the best day!

Our guide was excellent and knew the material. He covered both history and some folk lore. Many bison herds were roaming.

Josh was an EXCELLENT tour guide! He was so very friendly and very knowledgeable about Utah in general and especially the “Antelope Island” and Farm. Who ever gets him for a tour guide is very lucky! We were so thankful for TripAdvisor to have such great tour guides! Thank you!

The bugs this time of year are so thick , it’s almost unbearable . Nets should be provided or travelers should be told about the conditions Our guide really was un-prepared, didn’t really talk unless we asked questions and googled several answers . A nice girl but she needs a lot more knowledge of area . she gave us almost no information while in park, and no narratives on the one hour drive each way,