ビクトリア滝PRIVATE空港送迎
説明
ようやく空港で貴重な時間を無駄にする必要がなくなり、その見知らぬ人とあなたの送迎を共有することができます。または誰かが最初に出てきて待っているからといって、入国管理を急いで進むために。私たちのプライベート空港送迎を予約して、これらの待っている面倒や欲求不満をやめてください。
ツアーオプション
ハイライト
含まれるもの
旅行者の評価
重要情報
- 車いす対応
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 介助動物の同伴可
- 送迎は車いす対応です
- すべてのエリアは車いす完全対応です
- あらゆる体力レベルの方に適しています
- 子供料金は、大人2名と同居の場合にのみ適用されます。
- 子供（3歳から11歳まで）は大人の同伴が必要です
- 乳児（0歳から2歳まで）
- リヴィングストン タウン内でのドロップオフにはリヴィングストン空港から、ジンバブエのヴィクトイア フォールズでのドロップオフにはヴィクトリア フォールズ国際空港からお選びいただけます。ただし、すべてのクロスボーダー トランスファーには、1 人あたり 15 米ドルの追加料金がかかります。これは到着時に直接支払われ、すべての国境通過費用の処理に使用されます。
レビュー(6)
Seamless transfers! This was well organised and smooth. The entire process from Zimbabwe to Zambia was just effortless.
Both Enock and Webster were friendly, helpful and ready to assist with transfers and other services where it was needed.
Thank you Webster for friendly and efficient service . I would recommend your services anytime to all.
As a return client (first ride was on April 14 and second ride was on April 23) , I am genuinely leaving a fairly review here. Regarding to the service itself, I would give this company 5 star- reliable and accurate. However, why I leave a 1 STAR ⭐ this time? When the driver, Webster, came for pickup on April 23, he accused that I intentionally cancelled the reservation of 4/14 therefore he didn't get paid for the previous service and requested me to pay in cash right away. As an educated and honest traveller, I sincerely and deliberately provided Webster the reservation record to the driver, as well as asked him to share his hotspot (I didn't have mobile data connection) for me to contact Viator directly in front of him, in order to eliminate his concern. The driver refused to provide internet (maybe he didn't have data?) nor checking the reservation history that i provided. The only thing he kept saying was I cancelled the reservations deliberately and implying I am cheating and taking advantage of him. In fact, I checked the reservation record he provided, he showed the cancelled reservation (cancelled by me due to duplicated bookings), but he didn't show the paid confirmed and reservation. The confirmed and completed reservation reference number was 984930995 and is verified by Viator customer service agent. I was very offended by the rudeness of the driver and extremely disappointed with the poor management of DK Tours & Safaris. Not recommend this company for anyone who sees this review.
Thank you for taking the time to share your feedback with us. We appreciate your honest and detailed review of your experience with our service. We are glad to hear that you found our service reliable and accurate, but we are very sorry to hear that you had a negative encounter with our driver, Webster. We apologize for any misunderstanding or inconvenience that this may have caused you. We value your loyalty as a return client and we want to assure you that we take customer satisfaction very seriously. We have investigated the issue with the reservation and payment and we have confirmed that there was no cancellation or error on your part. Webster was simply trying to confirm the payment with you, but he may have communicated it in a way that sounded accusatory or rude. This was not his intention and he regrets making you feel offended or cheated. We have addressed this issue with Webster and we have provided him with additional training on how to communicate with customers more politely and professionally. We have also updated our reservation and payment system to avoid any confusion or delays in the future. We hope that this incident will not deter you from using our service again. We would love to have another opportunity to serve you better and make up for this unpleasant experience. As a token of our appreciation and apology, we would like to offer you a 10% discount on your next booking with us. Thank you for choosing DK Tours & Safaris. We hope to see you again soon.
The driver waited for us for a while due to busy and low efficient airport immigration process. We appreciated that service. Pickup was smooth and accurate. This review also serves as a confirmation of service completion and payment.
Our whole stay was planned from the arrival at the airport to the drop-off after our stay. All arrangements was made for us and we were assisted the whole time we were at the Falls as well as with the day trip to Chobe. The personal assistance and care that was taken of us was amazing. Thank you for a good holiday and appreciation to the message to enquire if we arrived safely back home.
We are grateful for your review! DK Tours & Safaris takes pride in our attention to detail and personalised services and we are glad you loved your stay here. We are humbled by this and remember you are always welcome back!
