ナポリ発ポンペイ半日乗り合いツアー＋スキップ・ザ・ラインチケット

Thank you for your comments. We are pleased to read that you found the tour informative and well-paced, and that you appreciated the guide’s explanations. For this reason, we are a bit surprised by the low rating, as your feedback itself seems generally positive. Regarding the plaster casts, please note that they are not always part of the main guided route, as the itinerary inside the archaeological site may vary depending on timing restrictions and regulations set by the Pompeii authorities. However, the casts can still be seen when passing through the museum area near the exit, which is normally included at the end of the visit. As this is a shared group tour, the duration and route must remain standard for all participants. Guests who wish to explore specific sections of the site in greater depth can always opt for a private tour, which allows a more flexible and personalized itinerary. We appreciate your feedback and hope to welcome you again for another experience in the future.

Dear Guest, Thank you for sharing your impressions of the Pompeii tour. While we are pleased that the experience was satisfactory, we are sorry it did not fully meet your expectations. Group tours generally follow a standard route designed to highlight the main areas of interest within the limited time available, which may feel less flexible for some travelers. For those who prefer a deeper, more tailored experience — with the possibility to focus on specific themes or explore areas of personal interest — we always recommend booking a private tour. This option allows the guide to adapt entirely to your pace and preferences, making the visit more engaging and personalized. We truly value your comments, as they help us improve, and we would be delighted to welcome you again on a future tour that better matches your expectations. Kind regards

Dear Guest, Thank you so much for your kind words — we’re delighted to know you enjoyed the tour and appreciated the professionalism and enthusiasm of both Luigi and our local Pompeii guide! Regarding your comment about the time at Pompeii, please allow us to clarify: unlike many other group tours, our service operates with a single central meeting point, which sometimes allows us to reach Pompeii even before the official opening of the archaeological site. For this reason, the short stop at the nearby shop cannot be added to the two-hour guided visit, as the ruins are still closed at that time. Additionally, as this is a group tour, the duration must remain standard to ensure that everyone can comfortably follow the guide — Pompeii is a large and physically demanding site for many travelers. For guests who wish to explore more freely or at a different pace, we also offer a wide range of private and fully customizable tours that allow extra time inside the ruins. We truly appreciate your feedback and hope to welcome you again soon on another Discover Italy experience!