The airport experience as a first time visitor was seamless and very smooth. The only snag was our customer service staff to help us with his wheelchair was also the Alligiant check in agent, then this gentleman then had to help with the boarding my husband; he did this also with a smile and efficiently! I believe this was the beginning of of the shutdown of the government and beginning of short staffing.
Dear Djoy, Thank you very much for taking the time to share your feedback. We are truly pleased to hear that your first airport experience was seamless and smooth, and we appreciate your understanding regarding the staffing situation at the time. We would also like to kindly clarify that our company specializes in providing private tours and transfer services. We are delighted to know that your overall experience was positive, and we would be more than happy to assist you with our private tours or transfer services should you need them in the future. Thank you once again for your thoughtful review. We look forward to the opportunity to serve you.
