Beware
Car was not as pictured
Car was dated and looked dirty inside
Why on earth would you show that vehicle and guy shows up it old mini van
Love a refund
We use aviator a lot and this was embarrassing
事業者からの返答
Dear customers,
We apologize for the inconvenience caused to your journey. We understand the inconvenience caused to you by the driver's service issues, and we sincerely apologize for this. We take incidents like this seriously and will investigate the matter further to ensure it does not happen again. We appreciate your feedback, please email us at qa@elifelimo.com with details so we can investigate further. We hope to have the opportunity to provide you with better service in the future.
Amazing customer service
Was waiting for us when we arrived very friendly & extremely patient since it took 20 minutes to collect our luggage.
Exceeded Expectations
事業者からの返答
Dear Guest,
We're delighted to hear about your positive experience with our car service and that it met your expectations. Thank you for choosing us, and we look forward to serving you again in the future. Your recommendations are greatly appreciated!
Thank you..!!
Had to cancel
We had to cancel our ride as all flights to Hawaii were canceled on January 30 due to severe weather and wind in Hawaii. Cancellation process was difficult to process while managing trying to g to make alternate arrangements for our delayed trip.
事業者からの返答
Dear Customer,
We are sorry to hear that you had an uncomfortable experience. If you need further assistance, please contact us via email at “qa@elifelimo.com” and provide the relevant order information. This will allow us to investigate and provide you with a satisfactory solution.
We look forward to your response.
Best regards,
Customer Support Team
Excellent Service!
Excellent communication, was waiting for us as soon as we walked out of baggage claim. Quick drive to hotel
事業者からの返答
We're so glad you had a great experience with our service! It's our top priority to ensure a seamless transition from the airport to the hotel. We'll keep up the good work and look forward to serving you again in the future.
