Beware! We booked this tour and requested a time and a few days later (while we were on planes trains and automobiles coming from overseas) Daniella texted trying to change the date OR have the tour at night! I thought it was odd you did not get a time slot like other tour operators when you book. I should have known better and of course the tour was noncancelleable at booking! I said no thank you to the nighttime tour and date change and to please cancel our tour to which she became VERY rude and borderline abusive sending me one rude text after another to my mobile instead of using the Viator app. I contacted Viator customer service and gave them a screenshot of her texts and they refunded me immediately.
What a headache to deal with psychotic liars !! you were refunded by mistake (as I was informed) . I will be paid since the mistake is yours, not mine, requesting a tour outside of available offered times !! and not accepting other options, like a sunset tour (nothing to do with "night" , crazy head). TIME SLOT IS VERY CLEAR: from 10am to 8 pm, maybe check it before bragging. You asked 9.30 am which IS NOT POSSIBLE, NOT BEING OFFERED ! YOU RE JUST AN INSULTING LIAR, YOU STARTED FIRST BEING rude, stupid dude. Would be good to be able to review these kinda clients to avoid them thoroghly !
