The driver called to let us know he had arrived and would be waiting outside of luggage claim. He had a sign with our name and was easy to locate. The vehicle was comfortable and he got us to our destination quickly!
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
T
Tammy_R
September 15, 2026
Car never came
Booked a car ahead of time. Car never showed up and no one called to say they weren’t coming. When I called after they were 10 minutes late, they claimed the driver was just late. Ten minutes later, I called again and was told they weren’t coming.
事業者からの返答
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.
C
chrisnP3313CV
September 14, 2026
Great service
Great communication. Turned up early and everything was smooth
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
S
Steve_G
September 5, 2026
Our driver was great. ...
Our driver was great. Very friendly. Very helpful in advice to make sure that we would not have any problems with getting around.
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
R
Renita_G
August 26, 2026
Girl's Trip to the Big Apple
Both of our drivers were very nice, friendly, and peasant to do business with. They were on time for both our arrival flights and departure. I'm a travel advisor for Fora Travel and I would definitely refer my clients for transportation services. I would certainly use them again in the future!!
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
A
Aline_K
August 23, 2026
Airport transfer
The driver was on time, very friendly person, we were dropped off on time, everything was perfect.
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
5
515janiras
August 10, 2026
Not a happy customer
The pickup from the airport was pretty bad. The driver was rude.
Second pick up from hotel was also bad. The car was small our luggage did not fit. We have to stuff the luggage on the front seat and we all have to seat in the back with our carryon and it was pretty tight. Not very happy customer
事業者からの返答
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.
E
Eric_R
August 9, 2026
No Show
Tour operator did not respond to a text message the day before our scheduled event. No vehicle at our scheduled time. Called the operator directly. Person I spoke to was unable to provide a vehicle in a timely manner.
事業者からの返答
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.
K
Kathy_K
August 8, 2026
The only way to get to the airport
Spend the extra $ to get a direct ride as opposed to the shuttle. Our driver was on time, professional and made it very easy.
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
S
Susan_D
August 8, 2026
Convenience all the way
It was easy and nice to have this taken care of before we went. It was convenient. I found this method cheaper than the taxis.
事業者からの返答
Dear Customer,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
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