I didn’t want to leave one star but it doesn’t give you that option I reserved two weeks in advance a ride for six people, including one child so I needed a trailer which I stated in my comments I called to verify information prior to coming, but the number listed is just someone who can help you if you were lost she didn’t have any information on the rental itself Upon pick up, the gentleman did not speak English, which is fine, but we did have questions we were under the impression E bikes were included in the package as I booked online and again could not get information. This was not the case my cousin my husband needed an E bike as we had the trailer for the kids. They charged us an additional $78 for the E bike and did not return then the money for the ticket for the bike that I had already paid for they did not show my husband how to use the E bike so it never powered on and two of the chains on my other son’s bikes kept popping. We had an all day rental for 12 hours and we didn’t make it two hours and out of that two hours we may be rode a quarter mile. The rest of the time was just adjusting chains or trying to figure out the E bike at the very least if they weren’t going to refund our money they could’ve given us the money back for the bike that was not used since we paid an additional amount for the E bike would not recommend to anyone at least not this specific location











