It was a good thing we pushed back our pickup time with our agent as we were an hour late getting into Naples. The driver was 23 minutes past the pickup time when he arrivedb(1pm). I told my husband that I would give them 30 minutes grace, since we were to be picked up at 1 pm, before we called the company to figure out where the driver was at. We did not need to make the call since he arrived at 23 after the hour.
D
Dionys_S
August 25, 2025 · via Viator
I didn't like it.
I don't help myself with the bags and apparently they don't know the destinations I really didn't like the Service offered
事業者からの返答
Estimados el conductor serà reprochado por no haberle ayudado pero el dijo tambien que Usted le diò tres diferentes nombre de destino y eso lo confundiò. Saludos
C
Colleen_C
June 20, 2025 · via Viator
The driver that is...
The driver that is outside of baggage claim and was waiting for us when we got there. The van was very tall and hard for me to enter an exit. The driver pulled me out of the van when we got to our hotel so that I dropped hard so it was painful. Also, had we known that our hotel was only five minutes from the airport we would have booked alternate transport as this service was too expensive for the short drive.
事業者からの返答
Madame the hotel is not so close to the airport and by the way there are no public transportation to get there, taxi is the only way. Regards
K
Kristine_M
April 16, 2022 · via Viator
Don’t use company if flight is delayed
They did not accommodate my delayed flight at all. I gave all flight information and they still arrived even though I wasn’t there. They wanted to charge me more dollars to come when flight actually arrived
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Suzanne_H
November 14, 2017 · via Viator
Ask for Guiseppe - known as Pepe...
<p>Ask for Guiseppe - known as Pepe - lovely friendly hospitable driver</p>
J
Jen T
July 6, 2017 · via Viator
The driver was waiting for us at the...
<p>The driver was waiting for us at the airport on time. He was polite and got us to our hotel quickly.</p>
A
Ann W
April 28, 2017 · via Viator
Driver was there on time and the...
<p>Driver was there on time and the ride was pleasant. Took us right up to the door of the hotel! Would definitely recommend!</p>
J
John_B
March 22, 2017 · via Viator
Driver was there on time and was...
<p>Driver was there on time and was very friendly. I would recommend taking a driver from Naples airport to your hotel.</p>
N
Nicholas_H
February 12, 2017 · via Viator
Had a great driver who took us to...
<p>Had a great driver who took us to our door even through some tiny Naples streets. <br/>
Godd value for money</p>
A
Ann P
December 25, 2016 · via Viator
I would recommend this service. Our...
<p>I would recommend this service. Our flight was on time but our luggage never made it along with everyone else on the flight so we had to wait a long time for everyone to complete paperwork to claim their missing luggage. The airport transfer service was there waiting for us when we finally exited the airport! On the drive to Naples the driver was very curtious and recommeded some good places to eat which we tried and were not disappointed.</p>
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