Awful service. Avoid at all costs. Picked us up as a party of 4 and when asked about the middle seat belt as it was missing, was informed that in Italy it was only law for the front passengers to wear one. Lie! The dashboard indicated a mechanical fault (spanner symbol) showing the car was not roadworthy. Both elements made this trip dangerous and it was a sickening 50 minute journey full of worry and anxiety. Contacted the company who claimed the seatbelt was accessible and then sent pictures which showed it wasn’t and a photo of the dashboard with the engine off! No responsibility for poor products provided. If I could give zero stars I would.
事業者からの返答
Dear Guest,
Thank you for reaching us and we are sorry to hear you have an uncomfortable experience. Should you need further assistance, please contact us by email “qa@elifelimo.com” and provide the relevant order information.so that we can investigate
Best Regards
S
Sunshine25009717664
February 12, 2025 · via Tripadvisor
Great service
Great service. Wonderful driver safe. Was on time everything was great. Driver was very helpful w the bags. Asked for baby seat at the last minute and they delivered
事業者からの返答
Dear Guest,
We're delighted to hear about your positive experience with our car service and that it met your expectations. Thank you for choosing us, and we look forward to serving you again in the future. Your recommendations are greatly appreciated!
Thank you..!!
