We had expected a bit more from this tour. The whole thing was a soulless mass tourism event. The snorkeling spots were completely overcrowded and it felt like Munich's Stachus during rush hour. Not very nice. The underwater world is very beautiful, but unfortunately also very damaged, which is very sad.
The ride in the speedboat was like being in an overcrowded school bus. On the return trip, we ran into a storm and rain, for which the organizer is of course not to blame, but it just didn't exactly make the tour any better.
Speedboat riding is only for people who don't have problems with getting seasick and is also not recommended for people who are prone to migraines or have back/neck problems.
事業者からの返答
Thank you for taking the time to share your detailed feedback. We're sorry to hear that the experience did not meet your expectations.
During the time of your visit, Thailand was experiencing a long public holiday, which brought a significantly higher number of visitors to the islands and snorkeling sites than usual. Unfortunately, we are unable to control the number of tourists visiting the national park or the snorkeling areas, especially during peak holiday periods.
Regarding the speedboat journey, we understand that it may not be comfortable for everyone, particularly in rough weather. For this reason, we clearly inform guests before booking that this tour is not recommended for those who are prone to seasickness, migraines, or who have back, neck, or certain medical conditions. We also always follow the captain's safety decisions, and weather conditions at sea can change unexpectedly, especially on the return journey.
We truly appreciate your honest feedback. It helps us improve our communication and ensure future guests have the right expectations before joining the tour. We hope to have the opportunity to welcome you again on another experience that may be better suited to your preferences.
E
elliewB6184JB
June 12, 2026 · via Tripadvisor
If you get motion sick DO NOT BOOK!!!
If you get motion sick, DO NOT BOOK THIS. The 90 minute boat ride to Koh Tao was no joke. On the way back, our drivers drove us through a storm and people actually fell out of their seats because the waves were so insane. However, the snorkeling was really beautiful and we saw baby sharks. If you think I’m exaggerating on the boat ride I’m not. If anything I’m underexaggerating.
事業者からの返答
Thank you for sharing your honest experience with us. We are truly sorry to hear that the boat ride to Koh Tao was so distressing and uncomfortable for you due to the rough conditions and sudden storm on the way back.
The waters around the Gulf of Thailand can change quickly, and while our captains are highly experienced at navigating these waves safely, we completely understand how terrifying and intense a rough sea journey can feel. We are glad that despite the difficult ride, you were able to enjoy the beautiful snorkeling and see the baby sharks. We appreciate your feedback, as it reminds us how important it is to keep our guests informed and supported during unexpected weather events.
S
Saracambridge
April 23, 2026 · via Tripadvisor
Horrendous
This trip was horrendous and dangerous. The boat was shabby and the life jacket smelt of stale vomit. It has to be one of the worst boat trips I have been on . It was like sitting at a bus
事業者からの返答
We are truly sorry to hear about your experience and sincerely apologize for the discomfort you encountered during your trip. The condition of the boat and life jackets you described does not reflect the standards of safety and cleanliness we are committed to providing. Please be assured that your feedback has been taken very seriously and will be thoroughly reviewed with our operations team to ensure immediate improvements are made. We greatly appreciate you bringing this matter to our attention, and we hope to have the opportunity to restore your confidence in our service in the future.
A
AartiB120
January 14, 2026 · via Tripadvisor
Note of sincere appreciation.
We had a wonderful snorkeling experience.
My father had an unfortunate mishap on 30th Dec while getting off the speed boat at Koh Samui on return leg of our snorkelling outing. He misjudged while getting off from the boat onto the pier and fell injuring his shoulder and groin. The pain was intense and he had to be helped to reach the office area of boat company. The staff there were extremely helpful and immediately called an ambulance which came within 7-8 minutes, left along with Mr Tu who came with us to provide help and assistance at the hospital. He stayed with us right through the documentation, first aid and Xray till the dislocated rt shoulder joint was reset by the Doctor after giving me sedation and painkillers. Since our boat journey ticket covered insurance, Mr Tu told us that they would cover the treatment expenses of approx 11000 Bath incurred at the hospital, and we did not have to pay anything. Mr Tu left only after seeing us off when we left by taxi to our place of stay at Koh Samui.
His confident demeanor, reassuring presence and managing the Thai language interactions with the hospital staff were a big help to us in this crisis situation in a foreign land. We are extremely grateful to him.
Suggestion - Would have been nice if our boat had transparent glass panels as against covered, we could have enjoyed the sea views.
Plus they should be extra careful with the elderly people.
A
AnnaM3975
December 9, 2025 · via Tripadvisor
Terrible speedboat trip Koh Nang Yuan & Tao
Terrible speedboat trip – Dec 9, 2025 Our boat broke down, had to be changed in unexpected port. Seas were rough, which was not indicated by captain or tour guide before the trip. Very bumpy ride took 2.5 hours instead of 1.5. Around 30% of passengers vomited by the end of prolonged 2,5hours and who managed to do not, could be sure s/he was sitting close to the person who did. Due to speed boat issues our program was changed and we had very little time at Koh Nang Yuang. When we asked about a oartial refund, the guide dismissed us that office is far and he can not do anything. Staff were kind, but overall this was a stressful, overpriced experience for family (6,500 THB). ⚠️ Not recommended to use this company especially for families or elderly, although other age groups were also affected.
A
Adventurer594493
August 1, 2024 · via Tripadvisor
Our second, exceptional boat trip with Mr Tu! 🤩🐠🐟🐡🤿🫶
I can’t say enough good things about this trip!
Fantastic team who can’t do enough to help you. Comfy boat, good quality snorkle equipment and a delicious lunch. All amazing. My family will remember this trip for a long time. Thank you. 🙏🏻🙌🏻💕🫶🤿🐟🐠🐡
事業者からの返答
Thank you so much for your glowing review! We’re overjoyed to hear that you had such a fantastic experience and that our team, boat, snorkel equipment, and lunch exceeded your expectations.
It’s wonderful to know that your family will cherish this trip for a long time. We appreciate your kind words and look forward to welcoming you on another adventure in the future!
N
Nicole_G
July 16, 2024 · via Viator
Lovely tour, get ready to look like a salty sea dog!
We had a wonderful trip! They picked us up at our hotel on time. When we arrived we had very limited time to have the light breakfast, about 5 minutes but we stuffed our pieholes with the yumminess and jumped onto the boat! The ride there was fine, nice and calm. We stopped at Mango Bay which was by far the best place to snorkel but my only complaint was that they didn't oil our masks at this stop because this was the best viewing! The masks kept misting up. Then we went to the lighthouse and jumped into the sea. Here they oiled the masks and the world of difference it made was immense! Then we went for a delicious lunch. Honestly, really yummy food! The last stop the weather unfortunately started to change which made it a little bit miserable to chill on the beach but the snorkeling was also lovely. Saw some awesome sea slugs and a massive hermit crab. The ride back however was not ideal! The waves smashing on the boat and us going flying through the air was a laugh at first but then people started to get greener and greener. Obviously not the tours fault but if you have a bad back, this wouldn't be good for you! Our guide Win was fabulous "choppy choppy 10 minutes" has become a saying on our holiday now! I would definitely recommend this trip. If you love stalking fish, this is for you!
1人が参考になったと回答
事業者からの返答
Dear Nicole_G,
Thank you so much for taking the time to write such a fantastic review of your Mr. Tu Snorkel Day Trip! We're thrilled you had a wonderful experience and enjoyed the delicious food (we pride ourselves on it!).
We appreciate your feedback about the masks at Mango Bay. We apologize for any inconvenience the fogging caused. We'll definitely ensure the masks are anti-fogged before that stop on future tours.
Win sounds like a fantastic guide, and we're happy to hear his "choppy choppy 10 minutes" became a fun memory from your holiday!
The waves on the ride back can definitely be an adventure! While it's out of our control, we understand it might not be ideal for everyone. We appreciate you understanding and acknowledging that.
We're so glad you saw some amazing sea life and would definitely recommend this trip to others who love exploring the underwater world. Thanks again for choosing Mr. Tu Snorkel Day Trip, and we hope to welcome you back on board someday!
Sincerely,
The Mr. Tu Snorkel Day Trip Team
D
D418TOfrancescaf
August 19, 2023 · via Tripadvisor
An amazing day trip
We had a perfect day trip, the guide were very professionals and they followed us in the snorkeling. They also went underwater with our cameras to help us take pictures and videos of the turtle that we saw in Ko Tao. Guides were always available and ready to help us and give us informations. I definitely recommend this company.
事業者からの返答
Dear D418TOfrancescaf
Thank you so much for your kind review! We are so glad to hear that you had a perfect day trip with us. We are always committed to providing our guests with the best possible experience, and it is clear that our guides exceeded your expectations.
We are particularly happy to hear that you appreciated the fact that our guides followed you in the snorkeling and went underwater with your cameras to help you take pictures and videos of the turtle. We know that seeing turtles in their natural habitat is a once-in-a-lifetime experience, and we want to make sure that our guests have the opportunity to capture those memories.
We also appreciate your feedback about our guides being always available and ready to help you and give you information. We believe that our guides are the heart of our company, and we are always working to ensure that they are providing the best possible service.
Thank you again for your review. We hope to see you again soon!
M
Marina_G
August 9, 2023 · via Viator
You have to snorkel here!
The snorkeling on Koh Tao was UNREAL!!! Probably one of the most beautiful places I’ve ever seen in my life. So grateful this tour organized such a beautiful experience for everyone. complimentary breakfast congee was delicious too.
事業者からの返答
Dear Marina_G
Thank you so much for your kind words about our Koh Tao snorkeling tour! We're so glad you had a great time and that you enjoyed the complimentary breakfast congee.
We're always working hard to provide our guests with the best possible experience, and it's great to hear that we were able to do that for you. We're also glad you found the snorkeling to be so beautiful. Koh Tao is truly a special place, and we're lucky to be able to share it with our guests.
We hope you'll come back and visit us again soon!
G
Gerda V
July 22, 2023 · via Tripadvisor
Mixed feelings.
There is a lot good about this trip, the snorkeling is beautiful, the food is tasty, and the transfer is well arranged. But the speedboat is horrible. I went yesterday and have been lying down all day with terrible back pain. So, definitely go snorkeling, but find another form of transport.
事業者からの返答
Dear Gerda V
Thank you for taking the time to leave a review of our snorkeling tour. We're glad to hear that you enjoyed the snorkeling and the food, and that the transfer was well-arranged.
We're sorry to hear that you had a bad experience with the speedboat. We understand that not everyone is comfortable on speedboats.
We're always looking for ways to improve our tours, and your feedback is valuable to us. We appreciate you taking the time to share your experience.
We hope you'll give us another chance to show you a great time on our snorkeling tour. In the meantime, we recommend taking a ferry or a catamaran to the snorkeling spot. These boats are more comfortable and less likely to cause back pain.
