ヘルクラネウム発ベスビオ ツアー (バスと入場券付き)

The office is right in front of the train station, so it was easy to find. This is the only positive. Our bus departed with 38 minutes after the booked hour. No explanation was provided by the employees in the office. We had to ask them repeatedly to give us an estimate of the time the bus would arrive for our trip, as we had to make sure we would be back in due time for our train back to Napoli. No excuses were presented for the delay. The driver was driving recklessly on the narrow winding road to the top of the Vesuvius Mountain, making us feel insecure throughout the trip. However, the trip to the Vesuvius Mountain remains one of the highlights of our vacation in Naples, Italy and no one should miss it - just book with another operator.

To call this a tour is a scam. The train station at Ercolano Scavi was in terrible condition and disgusting. The 'comfortable tour bus' had no air conditioning, which was miserable in 100+ degree weather and the 'tour guide' was non existent. The bus driver and the guy who met us at the entrance were rude and slimy. We were dropped off and told to explore despite being told we would have a guide to explain the history of Mt. Vesuvius. No explanation that there was a volcanologist tour every 15 minutes, so we were unaware of this detail that might have changed our whole experience. And to continuously ask for a tip, nope! Do not book with this company! This was the worst tour we took on our Italian family vacation.

The meeting point was clear and the bus transportation was outstanding 👏. If driving to meeting point yourself, there's a parking garage not more than 75 feet away across the street. Depending on the size of your car the price will very. Very helpful staff !!

Plenty of time to walk up and down and have a drink along the way. Gravel path exposed to the sunlight, appropriate footwear required to avoid slipping. Wonderful views. Well worth it

Great experience. We took took the 9:30am trip. Go into the information center to get your handwritten ticket. Wait outside for the bus. It leaves at the exact time. Don't try to get on an earlier bus. The bus ride up the mountain is 30 minutes. You have about 2 hours at the mountain. It is a very steep 15-20 minute hike until you see the crater. Our tour returned to the starting point on time. There are nice restaurants in the area. We also walked 5 minutes to Herculaneum and discovered you can view it all from above for free. So, we didn't pay to enter.

Punctual, kind, and very professional. More than recommended!

Great hospitality and professionalism, comprehensive information, and competent and friendly staff.

Very poorly organized tour. Actually a scam, they got a ticket for the Vesuvius Express for a lot of money. He didn't take us with him, had to wait an hour. When we got there, there was no ticket, they had to be bought. You might as well book this trip yourself.

It was fine. Got train from porto nolano to ercolano scavi for just over 2 euros. Tour operator to right of exit. Picked up approx on time and returned approx on time.

It was not a tour. It was a bus ride and a ticket into Vesuvius. He told us absolutely nothing about Vesuvius. We had to wait 15 minutes after the meeting time for him to show up. Save money by buying your ticket from one of two places in Ercolano right by the train station.