ミラノからリナーテ空港へ ミラノ (LIN) - 出発専用送迎

Dear Sara, Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with our service. It’s great to know that the communication, courtesy, and professionalism of your driver exceeded your expectations. Ensuring reliable and personalized service is our top priority, and we are delighted to have contributed to making your trip enjoyable. We sincerely appreciate your recommendation and look forward to assisting you with your transportation needs again in the future!

Dear Daniel, Thank you for your honest feedback. We sincerely apologize for the delays and lack of communication you experienced during your transfer. It is unacceptable that the driver was 15 minutes late without offering an explanation or apology, which added unnecessary stress to your journey. We understand that booking the wrong airport was an additional complication, but the process to sort it out should have been handled more efficiently. While we do our best to match drivers with customer needs, we regret that your driver’s lack of English proficiency made the situation more challenging. We also acknowledge your concerns about the driver’s speed on the road and appreciate your patience in this regard. Regarding the additional fee, please rest assured that any extra charges should reflect accurately on your statement. If you notice any discrepancies, please don’t hesitate to reach out so we can address them promptly. Your feedback is valuable, and we will use it to improve our services. If there’s anything we can do to make amends, please let us know.