LEDグローライトでマイアミATVナイトライド体験

The ATV ride itself was fun, but the overall experience was disappointing because of how poorly the fees and payment requirements were communicated. The website does not disclose that there is a $100 deposit required for each ATV, which came as a surprise when we arrived. They also charge a separate $20 trail fee per person that is not included in the ticket price. In my opinion, this should either be included in the original cost or clearly disclosed upfront to avoid unexpected charges. If you’re an international visitor, I honestly wouldn’t recommend booking here. The staff told us the deposit could only be paid through Zelle or Cash App. Thankfully, I have a U.S. bank account and was able to cover it for our group, but if I hadn’t, we would have been stuck. This payment requirement is also not mentioned anywhere on their website. The customer service was disappointing. Despite all of the unexpected fees and payment issues, there was no effort to accommodate the inconvenience or make things right. It didn’t feel like a business that caters well to tourists. The only reason I’m not giving this experience an even lower rating is because Joanndy and the other tour guide completely turned the night around. They were energetic, friendly, and made the ride genuinely fun. They deserve recognition because they were easily the best part of the entire experience.

I went family and friends, they were unprofessional, with a lot of hidden fees and deposit holds , also we was waiting for 2hours we was supposed to ride at 10, didn’t ride till 12 , , the shuttle us after parking is far in the parking lot , then MADE US walk back at 2.am with no since of directions, false advertisement nothing glow in the dark

Our time was at 10pm we did not actually get to ride until 12am. They kept telling us 30 more mins but we stood around for 2 hours. The whole thing was very unorganized and super sketchy. Got picked up in the middle of no where in a van and got driven on a very bumpy road with no communication from the driver. All the workers were smoking and seemed to be under the influence. My friend and I during the ride had a weird experience with one of the staff making us feel very uncomfortable. Overall an awful experience, I do not recommend, save your money!!