関西空港（KIX） 大阪/神戸/京都/奈良/和歌山への乗り換え
説明
ピックアップ場所への移動が確実で便利。 プロのドライバーがスムーズな旅をお約束し、旅行者にストレスのない体験を提供します。 定刻の送迎、快適な車両、優れたカスタマーサービスにより、当ホテルの空港送迎サービスはお客様のご旅行のニーズに最適な選択肢となります。 24時間年中無休でご利用いただけます。 -24時間年中無休のカスタマーサービスがお客様のご旅行をエスコートします。 -エアコン付きの車両は、あなたの旅に適した温度を提供します。 -プロのドライバーが渋滞を避けながら目的地まで直接お連れします。 -カスタマイズされたサービスは、よりユニークな体験をもたらします。
ツアーオプション
ハイライト
含まれるもの
集合場所と時間
乗車6時間前までにドライバーの連絡先をお客様にお伝えします。 乗車の2時間前に、お客様に具体的な集合場所をお伝えします。 //変更や更新は、同じ降車場所への乗車の24時間前までに// *幼児用座席は、保証ではなく空室状況によります（特別なリクエストでお尋ねください）*
旅行者の評価
重要情報
- 幼児用の座席があります
- 介助動物の同伴可
- 近くに公共交通機関があります
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- あらゆる体力レベルの方に適しています
- 特大荷物や追加荷物、追加の待ち時間には追加料金がかかる場合がありますので、事前にお知らせください。
- 車椅子ではご利用いただけません。
- チャイルドシート・幼児用シートのご用意がございますので、事前にお申し付けください。
- 変更や更新は乗車の少なくとも 24 時間前までに行うことができます。
- 標準荷物サイズ: 22インチ。これより大きい荷物は2個とみなされます。
レビュー(11)
Masuda waited for us even though our flightwas delayed for an hour. He was very patient and communicated well and keep us updated.It helps to remove some stress at the airport. I highly reccomend this service and Masuda
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
Viator was very helpful in getting me the proper size vehicle to get my family and I from Osaka airport to our hotel in Kyoto.
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
We were informed of the details of the driver well in advance and she kept good contacts with me until we met. Her car was clean and comfortable. She helped us with our luggage. She was polite and helpful. We had a most enjoyable trip from the airport to the hotel.
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
Horrible experience. Requested for a car seat - they had none upon arrival. My child had to sit on my lap for the whole ride which was uncomfortable and unsafe. Furthermore, upon arrival they demanded a 5000yen for “overtime”. I’ve already paid money for this, why are they charging more money? Horrible horrible, do not book here.
Dear Guest, Thank you for reaching us and we are sorry to hear you have an uncomfortable experience. Should you need further assistance, please contact us by email “qa@elifelimo.com” and provide the relevant order information.so that we can investigate Best Regards
Driver never showed up, and there was absolutely no communication until about an hour after the scheduled pickup to tell me that the driver wouldn’t be able to make it.
Dear Guest, Thank you for reaching us and we are sorry to hear you have an uncomfortable experience. Should you need further assistance, please contact us by email “qa@elifelimo.com” and provide the relevant order information.so that we can investigate Best Regards
The driver kept me updated till the time of pickup. He sent me photos of the airport to guide us to the location. Everything went smoothly from pickup to drop off.
Dear Guest, Thank you for your valuable comment. We are glad that you had such a wonderful experience. Kind Regards
Our driver Haru was fantastic. Customs was backed up at the airport and he waited 90 minutes. We stopped for a restroom break between Kansai Airport and Kyoto. He purchased use coffee and dropped us off at our hotel in a timely manner.
Dear Guest, We're thrilled you had a very good experience with us, and we appreciate your kind words about Haru We look forward to serving you again in the future. Thank you for choosing our service! Thank you..!!
It was great and easy! Edward, our driver, texted a few days ahead of time to confirm our booking, flight, and destination address. He monitored our flight when it was delayed and was incredibly responsive. He was waiting when we arrived. The van was comfortable. He delivered us to our lodging door. Easy communication and a great, smooth ride.
Dear Guest, We're delighted to hear about your positive experience with our car service and that it met your expectations. Thank you for choosing us, and we look forward to serving you again in the future. Your recommendations are greatly appreciated! Thank you..!!
Driver arrived early to the airport (before we even boarded our flight) so by the time we landed he was asking over and over if we had arrived yet. Still had to get bags and go through customs. By the time we exited, he was not there. Had to text to beg him to come back. He arrived, then took us to the neighborhood of the hotel, but never found the driveway, so dropped us off on a random nearby street. We had no cell phone service and no Wi-Fi to place a call to the hotel. Language barrier didn’t help. A lady at Starbucks helped us locate the hotel entrance (inside a shopping mall). The driver could have at least called the hotel for specific directions, instead of just dropping us off on a random street. Because the hotel driveway was right next to the subway station.
Dear customers, We apologize for the inconvenience caused to your journey. We understand the inconvenience caused to you by the driver's service issues, and we sincerely apologize for this. We take incidents like this seriously and will investigate the matter further to ensure it does not happen again. We appreciate your feedback, please email us at qa@elifelimo.com with details so we can investigate further. We hope to have the opportunity to provide you with better service in the future.
A great way to get to the hotel after a long flight. The driver was in touch the day before and made it easy to find him. Even though our flights were delayed it still worked smoothly.
Dear Guest, Thank you for your wonderful feedback. We are happy that you have such a happy experience and we hope we can serve you soon on your next trip. Best Regards
