Our driver was excellent! He picked up my family and me upon our arrival from America and safely transported us to our resort in Tanzania. He was courteous, professional, and very informative, sharing helpful information about the area throughout our journey. His warm hospitality made us feel welcome and comfortable from the moment we arrived. We highly recommend him!
事業者からの返答
Hello Talila,
Thank you so much for your wonderful review! We’re really happy to hear that you and your family had a safe and comfortable journey after arriving in Tanzania. It means a lot to know that our driver’s warm hospitality and local knowledge helped you feel welcome from the moment you arrived.
We truly appreciate your recommendation and for choosing Kili Taxi Services. We hope to welcome you and your family back to Tanzania again in the future!
Warm regards,
Kili Taxi Services
L
LucyP_M
September 14, 2026 · via Viator
Very good driver
He was very professional and attentive and we got and the airport on time,
He was there at the pick up point on time
事業者からの返答
Thank you so much, Lucy, for your kind review! We’re glad to hear that everything went smoothly and that you found our service professional and attentive. Being on time and making sure our guests reach the airport comfortably and stress-free is very important to us. We truly appreciate you choosing Kili Taxi and hope to welcome you again in Tanzania!
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naomiz388
September 3, 2026 · via Tripadvisor
A Smooth Start to Our Holiday
We booked Kili Taxi for our transfer from Kilimanjaro Airport to Moshi and had a very good experience. Our driver was waiting for us when we arrived, helped with our luggage, and was friendly and welcoming. The car was comfortable, and we felt safe throughout the journey.
Everything went smoothly and exactly as arranged. It was a great way to start our holiday in Tanzania, and we would definitely use Kili Taxi again.
事業者からの返答
Thank you very much for taking the time to share your experience! We’re delighted to hear that everything went smoothly and that you felt comfortable and safe throughout the journey. It was a pleasure welcoming you to Tanzania and helping you start your holiday on a positive note. We truly appreciate you choosing Kili Taxi and would be happy to drive you again on your next visit
E
E9092JGcatherinem
September 3, 2026 · via Tripadvisor
Easy and Stress-Free Airport Transfer
Couldn’t have asked for an easier airport pickup. Our flight arrived late, but the driver was there waiting for us and made everything so simple. We were tired after the flight, so it was really nice not having to worry about finding a taxi or negotiating a price.
The ride to Moshi was comfortable, the driver was easy to talk to, and we felt safe the whole way. Very happy we booked with Kili Taxi. Would definitely use them again when we’re back in Tanzania.
事業者からの返答
Thank you so much for your kind words! We’re really happy to hear that your airport pickup was smooth and stress-free, especially after a late flight. It was our pleasure to make your journey to Moshi comfortable and safe. We truly appreciate you choosing Kili Taxi and look forward to welcoming you back to Tanzania again
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laylatum
September 3, 2026 · via Tripadvisor
Excellent Airport Transfer Service!
I had a great experience with Kili Taxi. From the moment I arrived at Kilimanjaro International Airport, everything was smooth and well organized. The driver was friendly, professional, punctual, and drove safely.
Communication was excellent, and the airport pickup was exactly as arranged. The vehicle was clean and comfortable, and the price was very reasonable.
I highly recommend Kili Taxi to anyone looking for a reliable airport transfer in Tanzania, especially when traveling between Kilimanjaro Airport, Moshi, and Arusha.
Thank you, Kili Taxi, for the excellent service! I would definitely use you again.
事業者からの返答
Thank you so much for your wonderful review! We’re very happy to hear that everything went smoothly from your arrival at Kilimanjaro International Airport. It was a pleasure serving you, and we truly appreciate your kind words about our driver, communication, and service.
Thank you for recommending Kili Taxi. We look forward to welcoming you again on your next visit to Tanzania
Y
Yesenia_R
August 7, 2026 · via Viator
No-Show for Airport Return
We used Kili Taxi Services for our initial arrival transfer, and everything went very smoothly with absolutely no issues. Because of that, we expected the same level of service for our return trip back to the airport.
Unfortunately, it was a complete disaster. The driver never showed up for our scheduled pickup. I emailed the company and called them on WhatsApp at least three times, but received zero response or explanation. We were completely ignored.
Thank goodness for our hotel reception staff, who quickly stepped in and were able to find us a reliable driver to the airport at the last minute so we didn't miss our flight. While the first leg of our trip was fine, I highly advise against booking them for a return flight when reliability is critical. It is not worth the stress of being left stranded!
事業者からの返答
Hello Yesenia,
We are sorry to see this review, especially because it does not accurately reflect what happened.
For your return transfer, you informed us that your flight was at 9:00 AM, but no specific pickup time was provided. Based on the usual driving time from Arusha to Kilimanjaro International Airport, we arranged for our driver to pick you up at 6:00 AM, giving you enough time to reach the airport around 7:00 AM and have approximately two hours for check-in.
Our driver arrived at the hotel approximately 10 minutes before the scheduled pickup time. However, we were later informed that you had already left the hotel in another taxi at approximately 5:30 AM.
For this reason, it is not accurate to say that our driver “never showed up” or that Kili Taxi left you stranded. Our driver was at the hotel and ready to provide the transfer that had been arranged.
We also did not intentionally ignore your calls or messages. The issue was that you had already departed from the hotel before our scheduled pickup time, which created the misunderstanding.
We are glad that you were ultimately able to reach the airport safely. We fully understand how important reliability is when catching a flight, which is exactly why we scheduled the pickup at 6:00 AM based on the information provided to us.
We respect your experience and your right to leave a review, but we also feel it is important to clarify the circumstances for future customers reading this review. The facts show that the driver was dispatched, arrived at the hotel as scheduled, and was ready to take you to the airport.
9
940maheshb
July 23, 2026 · via Tripadvisor
Best experience of Car booking.
Good service and they drop me on time at Kilimanjaro airport even I had late.
Staff is cooperative and humble..
事業者からの返答
Thank you very much for your kind review! We’re happy to hear that you had a good experience with Kili Taxi Services and that our team was able to get you to Kilimanjaro Airport on time, even with the delay.
We truly appreciate your kind words about our staff. It was a pleasure serving you, and we hope to welcome you back to Tanzania again in the future!
Warm regards,
Kili Taxi Services
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G3202VW_
July 17, 2026 · via Tripadvisor
Thanks to Elias
Elias was an outstanding driver and made my trip even more enjoyable. He arrived early in the morning and patiently waited for me, which I really appreciated. His vehicle was spotless and very well maintained, and throughout the journey he drove safely and professionally.
Communication was never an issue because his English was excellent. During what could have been a long drive, he shared interesting information about Tanzania, its culture, and local life, making the time pass quickly.
He even waited for me while I had lunch, which showed how thoughtful and accommodating he was. I truly appreciate everything he did. If you're looking for a reliable, friendly, and professional driver in Tanzania, I highly recommend Elias!
事業者からの返答
Thank you so much for your wonderful and detailed review!
We’re truly happy to hear that Elias made your journey more enjoyable and that you appreciated his punctuality, patience, safe driving, and professionalism. We’ll definitely share your kind words with him — we know he will be very happy to hear them.
It’s also great to know that you enjoyed learning more about Tanzania, our culture, and local life along the way. We always want our guests to feel comfortable, safe, and well taken care of throughout their journey.
Thank you again for choosing Kili Taxi Services and for recommending Elias. It was a pleasure serving you, and we hope to welcome you back to Tanzania again in the future!
Warm regards,
Kili Taxi Services
S
Shauna_M
June 23, 2026 · via Viator
Good and reliable
This was for a ride from JRO to Arusha. So glad I did not rent a car! Innocent was a great driver and very friendly. :)
事業者からの返答
Dear Shauna,
Thank you so much for your wonderful review! We are delighted to hear that you had a great experience with your transfer from JRO to Arusha. We will be sure to pass your kind words on to Innocent—he will be happy to know that his friendly service made your journey enjoyable.
Thank you for choosing Kili Taxi, and we hope to welcome you again on your next visit to Tanzania!
Best regards,
Kili Taxi Team
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xantippy
May 11, 2026 · via Tripadvisor
Pleasurable, prompt, safe
We reserved private transfer from JRO airport to Moshi. Elias was waiting for us outside the airport with a sign clearly stating our name. He was very helpful and kind, even offering to stop if we needed water or snacks. He also provided information about the area on the way to Moshi. It was such a pleasurable experience that we booked Kili Taxi again the next day for transport to Arusha. Elias was again our driver. He was punctual and safe. We will definitely use Kili taxi’s services in the future.
事業者からの返答
Thank you very much for your wonderful review and for choosing Kili Taxi for your transfers in Tanzania.
We are delighted to hear that Elias made your journey from JRO Airport to Moshi comfortable and enjoyable. Providing a warm welcome, helpful service, and local insights is something we strive for, and we're pleased that Elias exceeded your expectations. We will be sure to share your kind words with him.
It means a lot to us that your first experience was so positive that you chose to travel with us again to Arusha. We truly appreciate your trust in our services and are happy to know that Elias's punctuality and safe driving contributed to another pleasant journey.
Thank you once again for your recommendation. We look forward to welcoming you back to Tanzania and serving you again in the future.
Best regards,
Kili Taxi Team.
