We rented a mobile Wi-Fi router at Narita Tokyo Airport and returned it at Okinawa Airport. In addition, I also reserved three Welcome Suicas. The staff was friendly and operating the device was very easy. The battery lasted all day, and the network coverage was very good. The additional information from the provider is very helpful. We can only recommend it and would book it again.
Z
Z6260FUfranciscom
May 12, 2025
Don't take it.
I'm still in Japan. I've been failing my coverage for days and since yesterday I can't connect. The solution they give me is to call a phone I can't call because I don't have coverage. Help by WhatsApp or mail is slow and inefficient.
W
W_H_Can
February 12, 2025
Reliable and easy to use
I had booked an portable wifi device and it was ready upon arrival. The line was long but once I got to the counter, it took less than one minute to get my device. No instructions, but it was straightforward to use. Worked very well throughout my 10-day tour of Japan. The return was also as easy.
3
323antop
December 29, 2024
Avoid at all costs. Do not deal with this company
Do not deal with this company.
Expensive, unreliable and will end up costing you.
Avoid at all costs.
Recommend using any other company
K
KevinKor
December 4, 2024
Top and convenient tobdo for Japan trip
Perfect service. Very friendly and quick. Booked online in advance. No money for the value. Was everywhere and always very powerful and easy. Highly recommended.
V
verenabS9888JB
August 5, 2024
Very helpful for a trip to Japan!
We booked the Wifi in advance at home online and then picked it up directly at the airport. This all worked out super easy. Connecting to our devices was totally easy. The network coverage was really good. We dropped it off at the airport. Definitely recommended!
G
Globetrotters1972
July 8, 2024
Ninja Wi-Fi top!
Preparations for leaving for Japan, the problem arises of choosing between pocket wi-fi, physical SIM or eSIM.
Together with my wife, we see many vlogs and read many blogs.
Many advise against Wi-FI pockets in favor of eSIMs because they are cheaper and less bulky.
For our part, however, we decide for the Wi-Fi pocket and choose Ninija Wi-Fi, slightly more expensive than the others.
After the trip we can say that ours was a great choice for the following reasons:
- pick up in Tokyo Narita and fast delivery to Osaka Kansai,
- simple switching on and connection to devices,
- excellent speed,
- never a disconnection in the whole two-week trip,
- we tested it and it worked perfectly for: Whatsapp video calls, Whatsapp messages, intensive use of Google Map, social, internet, video.
- we had chosen the package with the spare battery but it was only necessary to use it once and we switched it on on on average in the morning at 9 and used it continuously until the evening at 9.
About Ninja Wi-Fi, we can say that the service was efficient and fast both during the booking and return phase (the night before, a memo arrives by email reminding you of the return instructions).
We suggest taking out the package with full insurance protection.
Highly recommended.
S
simonemU7147JS
September 10, 2023
Very bad
Terrible assistance. I booked from Italy for myself and my colleagues and when I picked up there was no reservation. The company passed the responsibility on to another company and made us lose 1 hour. Eventually, we paid for a new rental and left. Don't book it from Italy!!! It is best to rent it directly at the airport given the wide availability.
B
bony_m
July 12, 2023
Router delivery failed
We requested for the router to be picked up at our hotel but it was never delivered . We could not contact anyone to have it delivered at the hotel yet you sent a text to write a review?
V
Vikash411
June 19, 2023
Cheaters
It was a nightmare dealing with them. I had forgot to return which I realised after clearing security. I called them while I was still in Tokyo and they confirmed that I will be charged the same daily rate which was applied while I was using it. To my horror, they charged twice plus other charges. In the email, they acknowledged that they provided the wrong information but penalised me for their mistakes. I told them if I had know that they would charge so much, I would have mailed back by express. They are cheaters and thus avoid if you can.
Naritaの類似ツアーを比較
最安値: Japan Unlimited WiFiルーター - 成田空港送迎 — $14
最高評価: Narita Airport(NRT): Private Transfer to Tokyo/Yokohama 1-9pax — 4.8 (111 件のレビュー)
最短: Tokyo: Narita Airport (NRT) Private Transfer to/from City Center — 40 分