Excellent venue for the less sunny days. Was surprised at the number of rides. Kids had fun. Staff were friendly and attentive.
Frustrating that they close and open rides randomly. I am putting it down to the rain the previous day.
A little costly for what it is. Marvel and the lost terrotories were only areas for my kids....as others were for younger kids.
Worth a trip if spare time is available.
事業者からの返答
Dear Sir/Madam,
Thank you so much for your time out in reviewing your experience.
We are so glad to learn that the company and service of our staffs has far exceeded your expectations and thank you for your kind words of encouragement. We look forward to welcoming you back in the destination and be of service in the near future.
With warm regards,
Guest Experience Team
Rayna Destination Management
S
Shrivathsa_K
April 29, 2023
Not so great experience....
Not so great experience. Tickets are cheaper but shared transport is a disaster. It took more than 90 minutes for two pickups to IMG. Either the ordering was wrong or this is how the service provider normally operates. Better to choose your own transport.
C
Connector609369
June 22, 2022
Great
Used a code for a discount and it was awesome price, bought 5 tickets, tickets delivered right away to my email.
A
Ashuaug13
May 18, 2022
Great experience of adventure
Thanks to Humayun who made our travel smooth and helped in great experience.
He was very patient and helpful.
5
599munay
May 1, 2022
Amazing fun day at this park.
Very easy and fast booking. I had a great price for a family of 4. Way less than the actually website. The barcodes were send directly to my email.. and it was smooth process when we reach there.. didn’t delay us .
Thank you
M
manindxb27
April 15, 2022
Family trip to IMG
It certainly was not our first time to IMG. We have done atleast 15 times in the past. The kids love being there.
What made the experience with Rayna Tours special was that, from understanding the offer to booking online to visiting IMG where the online coupons got converted to tickets across the counter, etc. had an unexplainable sense of ease, comfort and time effective.
The entire process was not at all cumbersome unlike some other services. I am regularly checking for offers on such trips in Groupon, Cobone, Booking.com. I am happy to add Rayna Tours to this list.
Thanks for making the trip a memorable experience for the family. God bless!!!
V
Vinnie K
March 31, 2022
Best travel experience with Rayna tours
We were a big group and our plans were not getting finalised so easily, but the person with whom I was in constant words for our trip with rayna tours was so so cooperative he made sure that we enjoy no matter what and adjusted with all our late scheduling. Not do they provide best services along with that they provide you best prices also. All the staff with whom we met on our trip as well was fully trained in respecting their clients. We booked several services and transfers through them and everything was seamless. Thank you so much team and special thanks to Neilkanth Patil.
T
Tanya09876543
January 10, 2022
Excellent, kids liked it
Good discount service. Liked the park, a lot of things to do for kids. Taxi from Center (Dubai Mall) is around 75 dhs.
1人が参考になったと回答
事業者からの返答
Greetings from Rayna Tours & Travels!
We appreciate the perfect rating and your valuable feedback. It will our pleasure to serve you in the future for all your travel needs.
Warm regards.
L
LuckyForTravelling
January 4, 2022
Cheap, Fun & Reliable!
The website was a bit sketchy and I was afraid that I may not have gotten official tickets. But I did get official tickets at a cheaper and discounted price, which was great, thanks to Raynatours. IMG Worlds itself was one of the best visits of my life to a theme park, it's lovable and super adventurous, and exciting with friends and family.
事業者からの返答
Greetings from Rayna Tours & Travels!
Thanks for the trust extended and the perfect rating. We look forward to providing our customers a priceless experience with the best value for their money. We are constantly striving to upgrade ourselves to match to all our client's needs. Hope to hear from you in the near future for your travel requirements.
Warm regards.
Z
Zu7
December 2, 2021
Img world tickets
Hi this company charged me twice for one set of img world tickets they are not refunding me do not use this company they have no customer care
1人が参考になったと回答
事業者からの返答
Dear Guest,
Greetings from Rayna Tours!
Thank you for the feedback provided. We regret not meeting your expectation. Please accept our deepest apologies for the inconvenience. Please be assured that this case is not our typical level of customer service. We remain fully committed to providing you the highest standards of service.
To start the investigation process, kindly do send us the booking reference number through feedback@raynatours.
Best Regards,
Customer Support Team
