渋谷クロッシング×東京タワーゴーカートツアー（要IDP&パスポート）

Hi G8750SJamyg, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your group of 10 had such a blast with us. Large groups require extra coordination, so we’re especially happy that our team could help accommodate everyone and make it possible for you all to enjoy the tour together. It’s also great to hear that you felt our guides were awesome and that you would recommend the experience 10 out of 10. That means a lot to the whole team. Thank you again for choosing us for your Tokyo go-kart adventure. We hope the experience became a special memory for your entire group, and we would be very happy to welcome you all again in the future! Warm regards, Kira-Kira Tokyo Tours

Hi Deandra_C, Thank you so much for your amazing 5-star review and for calling our Tokyo go-kart tour a “must do”! We’re especially happy to hear that this became one of the best parts of your trip, even though you normally don’t really like go-karts. This experience is very different from simply driving around a racetrack — being out in the city, driving through real Tokyo streets, and seeing areas like Shibuya Crossing and Tokyo Tower from a go-kart creates a completely different kind of excitement. We’re also delighted that you enjoyed the route, the music, and all the photos your guide took during the tour. Over 300 photos is truly a wonderful memory collection from your Tokyo adventure! Thank you again for choosing us. We hope those photos and memories stay with you for a long time, and we would be honored to welcome you back for another unforgettable ride in Tokyo! Warm regards, Kira-Kira Tokyo Tours

Hi Renier_P, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. We take comments regarding vehicle condition, exhaust fumes, waiting time, safety explanations, and costume hygiene very seriously. This is not the standard of experience we aim to provide, and we will review the details of that day carefully with our team. Because public-road go-kart tours require both safety and timing management, our staff must sometimes make quick operational decisions. However, your comments make it clear that we should have communicated more clearly and handled the situation more smoothly. We also understand your concern regarding the waiver explanation and costume handling. We will use your feedback to improve our briefing process, guest communication, and operational checks so that future guests feel more comfortable, informed, and properly cared for. We apologize again that your visit left you disappointed. Your feedback is important to us and will be taken seriously as we continue improving our service. Warm regards, Kira-Kira Tokyo Tours

Hi Liam_F, Thank you so much for your fantastic 5-star review and 10/10 recommendation! We’re thrilled to hear that you had so much fun on your Tokyo go-kart adventure. Ken will be delighted to know that you enjoyed his guidance and the photos he captured during your ride. It is also wonderful to hear that you found the karts fast, fun, and easy to control, and that the selection of costumes added even more enjoyment to the experience. Your words, “would do again,” are one of the greatest compliments we could receive. We would be very happy to welcome you back for another exciting ride through Tokyo on your next visit! Warm regards, Kira-Kira Tokyo Tours

Hi Zohra_B, Thank you so much for your incredible 5-star review and your wonderful 10/10 rating! We’re especially happy to hear that, although you felt nervous at first, Izzy’s communication and guidance helped you feel comfortable and fully enjoy the experience. Knowing that within just five minutes you already felt the tour was worth it means so much to us. Izzy will be truly delighted to hear that you called her “the best.” Helping guests feel safe, relaxed, and excited throughout their Tokyo go-kart adventure is exactly what we strive for. We’re honored that this became such a once-in-a-lifetime experience for you — and even more touched that you would do it again every time you visit Tokyo. Thank you again for choosing us. We would be absolutely delighted to welcome you back for another unforgettable ride on your next trip to Japan! Warm regards, Kira-Kira Tokyo Tours

Hi Lorena_L, Thank you very much for your wonderful 5-star review! We’re delighted to hear that you and your son enjoyed your Tokyo go-kart adventure together. We completely agree that the evening is a beautiful time to experience the city. Riding through Tokyo as the lights come on, especially around Shibuya Crossing and Tokyo Tower, creates a very special atmosphere and wonderful memories to share as a family. Thank you as well for your helpful feedback regarding eye protection. We truly value practical suggestions from our guests and will take your comment into consideration as we continue working to make the experience as comfortable and enjoyable as possible. We hope the evening ride became a memorable highlight of your time in Tokyo, and we would be honored to welcome you and your son again for another exciting adventure in the future! Warm regards, Kira-Kira Tokyo Tours

Hi Michelle_M, Thank you so much for your wonderful 5-star review! We’re delighted that you found our Tokyo go-kart tour such a unique and fun way to experience the city. It’s especially wonderful to hear that you enjoyed the thrill of the karts and appreciated your guide’s friendly and informative support. We always aim to make each ride exciting while helping our guests feel comfortable and well looked after throughout the experience. Thank you again for choosing us for your Tokyo adventure. We hope to welcome you back for another unforgettable ride on your next visit! Warm regards, Kira-Kira Tokyo Tours

Hi D_R, Thank you so much for your fantastic 5-star review! We love how you described the experience — “take the plunge” is exactly the spirit of our Tokyo go-kart tour. Driving through Tokyo, especially around Shibuya Crossing and Tokyo Tower, creates unforgettable moments not only for our guests but also for the people watching from the streets. We’re so happy the photos captured your excitement and the fun atmosphere of the ride. Your recommendation will surely encourage future travelers who are still deciding whether to try this unique Tokyo activity. We hope to welcome you again for another unforgettable ride! Warm regards, Kira-Kira Tokyo Tours

Hi Tehmeena_A, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our late night Tokyo go-kart tour became the best part of your trip and even a bucket list experience. Driving through Tokyo at night, passing iconic landmarks and experiencing Shibuya Crossing from a go-kart, is truly one of the most unique and exciting ways to see the city. We’re so happy you enjoyed the speed, the atmosphere, and the unforgettable night views. Your recommendation means a lot to us, and we hope to welcome you again for another amazing Tokyo adventure! Warm regards, Kira-Kira Tokyo Tours

Hi Alisya_B, Thank you so much for your incredible 5-star review! This is Ken, and I personally had the pleasure of guiding your group that night. Honestly, your group of three was unforgettable for me as well. Each of you had truly impressive driving skills — safe, confident, and smooth, yet fast enough to fully enjoy the excitement of the Tokyo night ride. Watching you all drive through Shibuya with such energy made the tour a very special memory for me too. And yes, the cheering inside the tunnel… let’s just say that was part of the fun! Haha. I’m also very happy you enjoyed the photos, the costumes, the lighter traffic during the night tour, and the overall atmosphere. Driving through Tokyo at night is truly one of the most exciting ways to experience the city. The only thing that remains slightly on my mind is that one of the three karts did not seem to respond quite as well as the others that evening. Although our vehicles are regularly checked and maintained, go-karts can sometimes be very delicate machines, and on that day, I felt that one kart may not have fully matched the excellent driving skills of your group. Next time you visit us — whether it is 3, 4, 5, or 6 of you — we will do our very best to provide an even better experience with even better-performing karts. Thank you again for making that night so memorable. I would be truly honored to welcome you back anytime for another unforgettable Tokyo go-kart adventure! Warm regards, Ken Kira-Kira Tokyo Tours