テネリフェサウスでパラグライダータンデムフライト⡡HOLA！

Thank you for taking the leap with us! We had such a great time flying with you and your kids. We’re delighted that your adventure turned into a memory worth keeping. And of course, you’ve got the photos and videos to prove it really happened! Three happy faces, a beautiful Tenerife sky and a whole lot of flying — sounds like a pretty perfect day to us! Keep chasing adventures and hopefully we’ll see you back in the air again someday! Cheers! Team SOMOS

¡Muchísimas gracias por tus palabras! Nos hace mucha ilusión saber que disfrutaste tanto del vuelo y que te sentiste acompañado en todo momento. Nos lo pasamos genial contigo y saber que ya estás pensando en repetir nos encanta. Aquí te esperamos para la próxima aventura ¡Un abrazo y hasta pronto! Equipo SOMOS

Thanks so much! It was such a pleasure having you both with us. We’re really happy you enjoyed the whole experience and had some fun along the way. We’ll be looking forward to seeing you again in August — let’s make the next flight just as good! Cheers from the SOMOS team!

Thanks so much for your message, it really means a lot to us! We’re so happy your daughter had a great time with us and that you enjoyed the atmosphere of the team. And no need to apologise for rushing off — sounds like the next adventure was already waiting for you! Next time, you’ll have to stay a little longer! Thanks for your great energy and good vibes. Hope to see you both again, so we can have a bit more time to chat too! A big hug from the whole SOMOS team!

Vielen lieben Dank für eure lieben Worte! Es freut uns wirklich sehr, dass ihr dieses besondere Erlebnis als Familie mit uns teilen konntet und euch dabei so wohlgefühlt habt. Für uns ist es immer schön zu sehen, wie Familien gemeinsam zum ersten Mal abheben und danach mit einem großen Lächeln wieder landen. Wir würden uns sehr freuen, euch bei eurem nächsten Abenteuer wieder bei uns zu haben! Ganz liebe Grüße vom gesamten SOMOS-Team!

Thank you so much for sharing this! It was such a pleasure having your group along for the adventure. We’re really happy you could just relax, enjoy the views and have a great time together. We’ll share your lovely words with the pilots — they’ll be so happy to hear that they helped make the day special. And honestly, seeing everyone come back down with big smiles is one of our favourite parts of the job! Hope our paths cross again for another adventure in the sky. A big hug from all of us at SOMOS!

Thank you so much! We’re really happy to know that flying with us became one of those special moments from your trip. That’s exactly what we hope for! It was lovely having you with us, and we’re so glad you enjoyed the experience and the team. Thanks for recommending us — it really means a lot. Hope to see you back in Tenerife for another flight someday! All the best from the SOMOS team!

Thanks so much for this review! We’re really happy that flying with us became one of the highlights of your trip. We love sharing Tenerife from a different perspective, especially with people who are up for a adventure and some more adrenaline. Thanks for recommending us. We hope to see you back in the sky with us one day! Warm hugs from the SOMOS team!

Hola! Sylwester (guest Aneta Kalika) First of all, we would like to say that we are truly sorry that your experience ended this way. We completely understand how frustrating last-minute changes can be, especially when it is the last day of your holiday. We know how valuable that time is. In this case, the activity could not take place due to adverse and particularly challenging weather conditions - intense winds and abundant Calima haze. The safety of our guests is always our absolute priority. When the weather does not allow us to operate safely and provide the quality of experience we aim to deliver, we always attempt to reschedule or are required, unfortunately, to cancel.. Sometimes directly on the meeteing point with the client, othertimes and mostly with time margin and accurate information about the current situation. At the same time, and always with the best intentions, we would like to mention that weather-dependent experiences can be affected at any time. For this reason, whenever possible, we recommend to booking this type of activity leaving a small time margin (1-2 days) in case rescheduling becomes necessary. The platform’s official messaging channel, which is the recommended and binding communication method for all booking-related matters, ensures transparency and protection for both parties in case of any dispute. Through this channel, we got in touch with you for the first time one day in advance, informing about weather conditions and offering several alternatives eg.: change of day and/or time; cancellation on our side with the corresponding notification to the platform TRIP ADVISOR (so you no need to do nothing else); different contact options - same as the ones from your TRIP ADVISOR ticket (contact phone number, official chat). Throughout the process, we did our best to keep you informed as early as possible via the official channel, especially ahead of the scheduled and rescheduled time slots and according to the latest weather updates. We understand that, as it was your last day of vacation, you did not have flexibility to reschedule to other day, however we mutually agreed to keep the reservation open and change your flight to afternoon hour if the weather conditions allow us to fly safely. We are truly sorry if you felt that you had to keep checking your email during your vacation. That was never our intention. Our sole goal was to ensure you received the information on time, at least within an hour, so you could arrive without rushing, meet us, and fly paragliding. But and what actually occured, we were processing your cancellation refund while you enjoyed your last afternoon watching the sunset in Calima, Tenerife. It is disappointing for us to receive a 1-star rating when we followed the established safety and communication procedures, but we fully respect your perspective and regret that the comunication process did not meet your expectations. We sincerely hope we may have the opportunity to welcome you again in the future and provide the full experience under ideal flying conditions. Kind regards. Team SOMOS PARAGLIDING TENERIFE

Thank you so much for taking the time to leave us a review! It was a real pleasure having you with us, and we’re so glad we could share a special moment in the Tenerife sky with you. We hope the memories from your flight stay with you for a long time — and who knows, maybe you’ll be tempted to join us again on your next visit. All the best from the SOMOS team!