Disorganised but okay in the end.
The tour turned out alright in the end, although this was after the operator completely missed our booking and only picked us up 2 hours later.
The kayaking was okay and the massage was nice. The tour also included entrance to a temple.
There was no food included, or is there was we didn't get any due to being in a private vehicle as a result of being forgotten in the morning.
Overall the value was okay, although it would've been nice to get picked up on time and some food would've been good too.
事業者からの返答
Thank you very much for taking the time to share your feedback. We are glad to hear that you enjoyed the kayaking, massage, and temple visit, and that the tour turned out well overall.
We sincerely apologize for the delay with your pickup. We understand that waiting two hours was frustrating and that this affected the beginning of your experience. This was not the level of service we aim to provide, and we are reviewing our communication and booking procedures to make sure this does not happen again.
Regarding the food, we are also sorry for the misunderstanding. The meal was not included in the private vehicle option you received, and we understand that this may not have been clear enough at the time. We will make the inclusions and exclusions clearer in our tour information to avoid any confusion for future guests.
Thank you again for your understanding and for your honest feedback. We truly appreciate it and hope to have the opportunity to welcome you back to Bali for a smoother and better experience next time.
Best regards
Komang Bliss
Ultimately relaxing
I was picked up from the hotel and taken there again. I had a 120 min massage which was just incredibly good ! I feel like a mega after that. Prices are more than fair and the ladies are super friendly and qualified
事業者からの返答
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your 120-minute massage and felt amazing afterward. Our goal is to provide top-quality service, and we’re thrilled that we could meet your expectations.
We truly appreciate your kind words about our team and our fair pricing. We look forward to welcoming you back again soon!
Best regards,
Bliss Massage Team
Really good experience
I was able to try several ballrooms since I have been here for almost two months and this one is without problem one of the best, massages are not too strong when you ask for a relax massage something I really enjoyed! Masseuses respect the times, are very professional and talented. Thank you 🙏🏽
事業者からの返答
Thank you so much for your positive review! We’re delighted to hear that you enjoyed your massage experience with us and were satisfied with the service we provided. Our team always strives to deliver the best by ensuring the massage suits your needs, whether for relaxation or other purposes.
We also appreciate your recognition of our therapists’ professionalism and skills. Reviews like yours motivate us to continue improving our services. We look forward to welcoming you back on your next visit! Thank you once again. 🙏
Best Regards
Bliss Massage Team
