ガーナ文化と野生動物の冒険エクスクルーシブショアエクスカーション

Thank you so much for your wonderful review and for choosing Afro Nyanka Tours for your journey through Ghana. We are truly delighted to hear that you had such a memorable experience. Your kind words about Yvonne mean a great deal to us. She is passionate about sharing Ghana’s rich culture, history, and traditions, and we are thrilled that her guidance, knowledge, and warmth made such a positive impact on your trip. At Afro Nyanka Tours, our goal is not only to show our guests the beauty of Ghana but also to create meaningful connections and unforgettable memories. Knowing that you left with a deeper appreciation of our history and culture is the greatest reward for our team. Thank you for trusting us with your travel experience and for welcoming Yvonne as part of your family. We look forward to welcoming you back to Ghana in the future and creating even more incredible memories together. Akwaaba, and until we meet again

Thank you so much for your wonderful feedback! We are truly delighted to hear that you and your friends had an incredible experience exploring Kakum National Park, Cape Coast Castle, and Elmina Castle with our guide Noble and driver Patrick. Your kind words mean a lot to us, we are proud to have a team that ensures every guest feels safe, welcome, and fully immersed in Ghana’s beauty and history. Noble and Patrick will be thrilled to know their efforts made your day so special. We appreciate your recommendation and hope to welcome you back again soon for another unforgettable adventure in Ghana!

Dear Heather, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your tour and regret that it did not meet your expectations. We acknowledge that the original description of the tour on Viator may have led to some confusion, as it listed multiple destinations that cannot realistically be completed within a single day. Once we recognized this error, we reached out to you both via the Viator messaging platform and on WhatsApp prior to the tour date to clarify and offer a choice between the two available options: (1) Cape Coast/Elmina Castles and Kakum National Park (7–8 hours), or (2) Sekondi-Takoradi City Tour. (4 hours) You kindly responded with, “We would want the longer tour please,” and based on that, we proceeded with the Cape Coast and Kakum itinerary, which is the more time-intensive option. We appreciate your understanding in confirming this prior to the tour. We are truly sorry for the transportation challenges on the day of the tour, which were unexpected and clearly impacted your experience. While we acted quickly to find alternative vehicles, the situation fell short of our service standards. We also take full responsibility for the lack of meal/rest stops and have since taken steps to ensure that all guides are thoroughly briefed to avoid such oversights in the future. We are especially concerned about your comments regarding the guide’s conduct. We do not condone the use of mobile phones during active guiding, and we take very seriously any feedback indicating a lack of professionalism or engagement. This matter has been addressed internally, and we are taking corrective action to ensure this does not happen again. We are grateful that you still enjoyed the actual visits to Kakum and the castles, and we are working to ensure that future guests experience the level of professionalism and reliability we strive for. Your feedback helps us improve, and we hope to have the opportunity to welcome you again under better circumstances. Warm regards,

Thank you so much for your wonderful review! We are excited to hear that you had such a fantastic experience with our team. Solomon, Kwesi, and Chief will be delighted to know they made your journey memorable. It was an honor to be part of Afrosoulfest experience, and we cannot wait to welcome you back for more adventures in Ghana!