The Chilean Port Authority canceled the ships ability to tender into port. Rapa Nui Dream did send message and we're in contact with us. We told them it wasn't our decision to cancel infact we had Port Authories on board ship and it took 2 hours before the decision was made. We feel that since it out of our control we should be able to get half of money refunded. Rapa Nui Dream didn't even try to make amends. Would not recommend pre- booking this trip if coming by cruise ship. I had another Port canceled by similar situation and this company fully refunded our money due to port Authority canceling cruise ship entry. Rapa Nui Dream needs to try to do a good gesture with a partial refund to help customers when it's not their fault for not getting to tour. Travel influencer and definitely put this up on You Tube.
1人が参考になったと回答
事業者からの返答
Iorana Debbie
We are very sorry you weren't able to visit us, and as we talked through whatsapp that day, we did everything in our hands.
We are sorry you haven't received your refund yet, but this was made already through the platform.
Unfortunately, despite we try to make our best efforts and staying all the time in touch with you, there are things that could be done better.
We hope you receive your refund soon and we are sorry it takes longer than expected.
W
Waheeda_E
June 25, 2026
Moai and polynesian beauty!
We enjoyed seeing the various Moai, Anakena Beach, and the quarry; and did not feel too rushed. The tour ended up being about 6 hours and not 8-9 hours (unsure if it was because of our group size or what). Isabel (our guide) and Rafa (our driver) were great. Isabel is a Rapa Nuian and getting the history from her was special. Heads up to remember to bring a lunch and snacks as given where you are on the island, there aren't really any restaurants. So when it says "lunch not included" on the description, it doesn't just mean you're paying for yourself but to bring your own lunch.
N
Nicholas P
May 29, 2026
Full Day Tour - DREAM
Our Rapa Nui guide Chris was highly knowledgeable, engaging and friendly. Throughout the tour, he shared detailed historical accounts and personal stories about the island and its culture. The scheduling was excellent. Even though it operated in a group of 15, the experience felt intimate and highly personalised. The tour involved a packed schedule and the lunch stop (at own expense) was not taken until late in the afternoon. To my mind, that was an insignificant sacrifice given it meant we were able to hit all of the main sights ahead of the other tour groups.
M
Michelle_L
May 18, 2026
Fabulous Rapa Nui Dream tour
I highly recommend Rapa Nui Dream as the company to do any and all tours on the island with! Our guide David was super informative and taught us a lot including personal stories of living and growing up on the island. The sights we saw covered all the highlights on that part of the island.
B
BYUMSEOK_K
April 27, 2026
exceptional tour!
Best experience so far for the easter island tour. Liz was so professional and the whole tour was so well organized
A
Allan C
April 27, 2026
Highly recommend
Excellent tour, covered all the major sites. We had a very knowledgeable tour guide
C
ClarkStreet
April 7, 2026
Dream Fulfilled
A very thorough and very interesting tour. Exhausting but well worth every step. Excellent guide who shepherded us along the way. Top marks.
Y
Yushy_Z
April 6, 2026
Great 1 day tour of Easter Island
Great 1 day tour of Easter Island with all the main attractions included! The guide Andrej was fantastic. The trip did not feel rushed, there was adequate explanation, and overall was a lovely experience.
A
allidap
March 22, 2026
For $240 a couple not worth it
Pick up was listed as 9:30, we were picked up at 9:50. The van was comfortable with good ac, the driver was safe. The guide seemed unenthusiastic and with the wind, which is typical for the island, we could hardly hear his talks. We told him twice that it was hard to hear him, he said “yes it’s windy” that is all. We had breakfast at our hotel at 8 and didn’t stop on the tour for lunch until 3 at the very end of the tour. The sights were all good more information about the culture and rituals would have been nice. I would have found a cheaper tour if I had known there were many around the island but we booked before getting there
M
Marianela E
March 19, 2026
Tour towards Rano Raraku
Very informative tour. Knowledgeable guide
Easter Islandの類似ツアーを比較
最安値: Full Day Tour in Rapa Nui — $70
最高評価: Private Full Day Tour on Easter island "The Highlights" — 5.0 (81 件のレビュー)