プノンペン市内一日ツアー

Dear Colin, Thank you very much for your kind review! We’re delighted to hear that you had a fantastic day and enjoyed learning about Cambodia’s sites, history, and culture. Our guide and driver will be very happy to know they helped make your experience memorable. We truly appreciate your feedback and hope to welcome you again on another visit to Cambodia! Best regard, Lay

Dear Ervin, Thank you very much for your kind review. We’re delighted to hear that you had a great experience with our guide and that his English, detailed explanations, and strong knowledge of the sites made the tour enjoyable for you. It’s always rewarding to know our guests appreciate the effort our guides put into sharing Cambodia’s history and culture. Thank you for choosing our tour. We truly hope to welcome you again on your next visit to Phnom Penh! Best regard, Lay

Dear Amrita_S, Thank you very much for taking the time to share your feedback. We truly appreciate your kind comments about our guide, Rhee, and we are sorry to hear that your experience did not fully meet your expectations. Regarding the Royal Palace and Silver Pagoda, we would like to clarify that the Royal Palace was completely closed to all travelers, without any prior public announcement from the authorities or any early notification. As a result, all travelers visiting Phnom Penh on that day were unable to visit the Royal Palace and Silver Pagoda, not only guests on our tour. Because the closure was confirmed only on the day of the tour, the itinerary had to be changed at that time. As soon as our guide received confirmation that the Royal Palace was closed, she immediately informed you and explained the situation. She then offered alternative options, including replacing the visit with the National Museum or providing a cash refund for the Royal Palace entrance fees. You kindly chose to continue the tour with the National Museum instead. We fully understand that the Royal Palace and Silver Pagoda are major highlights of Phnom Penh, and we sincerely regret the disappointment caused by this sudden and uncontrollable change. The plan was adjusted only due to circumstances beyond our control, and no attractions were intentionally skipped. The National Museum was provided as a replacement so the tour could still be completed as booked. Transparency and guest satisfaction are very important to us, and we are truly sorry that this unexpected situation made you feel otherwise. Your feedback is valuable and helps us improve how we communicate last-minute changes caused by unforeseen closures in the future. Thank you again for sharing your experience, and we hope to have the opportunity to welcome you again and provide you with a better experience next time. Warm regards, Lay

Dear Mike, Thank you very much for your kind review! We’re thrilled to hear that you were able to learn so much about Phnom Penh in just one day. It’s wonderful that Jan Lee made the tour enjoyable, informative, and engaging with her lovely way of explaining everything at each site. We truly appreciate your feedback and hope to welcome you back for another memorable experience in Cambodia! Best regard, Lay

Dear Jacquel, Thank you very much for your wonderful review! We’re delighted to hear that you had a fabulous day exploring the city and the Killing Fields. It’s great to know that your guide made the experience brilliant and that the comfort of the car, along with cold drinks, added to your enjoyment. We’re especially pleased that you appreciated the stunning Royal Palace. We truly appreciate your kind words and hope to welcome you back for another perfect experience in Cambodia! Best regard, Lay

Dear Denise, Thank you very much for your kind feedback. We’re delighted to hear that Jenny’s knowledge made your tour both informative and memorable, bringing to life the history of the Cambodian royalty as well as the powerful and moving stories of S21 and the Killing Fields. Your tip about starting early to beat the crowds and the heat is very helpful for future travelers. We truly appreciate your recommendation and hope to welcome you back for another enriching experience in Cambodia. Best regard, Lay

Thank you very much for your feedback. We’re glad to hear that you enjoyed the tour and were able to visit many significant sites. It’s wonderful to know that Channy made a positive impression with her friendly manner, clear English, and informative explanations throughout the day. We also understand how powerful and disturbing the visits to the Killing Fields and the Tuol Sleng Genocide Museum (S21) can be. These sites are an important part of Cambodia’s history, and we appreciate your willingness to engage with them respectfully. Thank you again for sharing your experience, and we hope to welcome you back on another tour in the future. Best regard, Lay

Dear Jarmo, That amazing of your excellent posting review on here! On behalf of Royal Phnom Penh Tour, we would love to deeply thanks for your booking tour with us. We are so great to see your highly recommendation about our services of posting a review on TripAdvisor. We hope you did enjoy the tour with your tour guide and driver during the trip. We would love to serve your more with our best services from our tour guides, drivers to help to discover the hidden in our country. We all are fully of commitment to contribute the best services to make all travelers get excellent experience and unforgettable memories during traveling in Cambodia. All in all, thank you so much taking the time to leave us wonderful experiences. Last but not least, we wish we could to see and serve you again. Best regards, LAY

Dear Leon, On behalf Royal Phnom Penh Tours, I would love to express my sincere thanks for your sharing real wonderful experience on the tour. It's our pleasure to provide unforgettable experiences to you during your stays in Cambodia. Again, thank you so much for leave us a great memory. Last but not lease, we do hope to se and serve you again soon. Best regard, Lay

Dear Umaiyal, We are so happy to hear about your great experience you had our Full-Day Phnom Penh City Tour with Amom! We do hope you had wonderful time with her and full information of Phnom Penh City. Meanwhile, we were impacted by the pandemic and a bit quite of tourists. However, we are ready to guide you to explore Cambodia’s histories and cultures. Again, we would love to trillion thanks for sharing your experience with us. Best Regard Lay