カリブ・カタマラン終日クルーズ：ビーチ、シュノーケリング＆ランチ

Hello Sonya! Thank you for your review and for your kind words about Jenny’s communication throughout the trip. We’re very happy you enjoyed the beauty of the area. We’d also like to mention that the travel time was longer than usual that day due to road work along the route, which unfortunately caused delays beyond our control. We appreciate your feedback and hope to welcome you again in the future.

Thank you for your feedback—we really appreciate you sharing your experience! We’d just like to clarify one point for future guests: as stated in the tour description, we arrive by land transport at the Portobelo dock. This dock is not deep enough for a large catamaran to approach, as it’s designed for smaller speedboats. For this reason, there is a very short transfer (about 2 minutes) by speedboat to reach the catamaran, which is also explained in the tour description. We’re glad to hear that you felt well informed about the toilet situation and that the crew provided plenty of opportunities for bathroom breaks. And of course, we’re very happy you enjoyed Jenny’s lunch and the service from the crew!

Thank you for your feedback! 😊 We’re glad you enjoyed the day on the water. You’re right—the trip from Panama City takes about an hour each way, but we hope the experience made it worthwhile! Hope to see you again soon

Thank you so much for your kind words! We’re thrilled to hear that you had such a fantastic experience with our captain and crew — they truly love what they do, and it means a lot to know it shows. We’re especially happy we could accommodate your vegan diet and make your experience even more enjoyable. And of course, exploring beautiful snorkeling spots is always a highlight! ✨ We hope to welcome you back on board again soon for another unforgettable day!

Thank you for your feedback — we’re genuinely sorry to hear that the experience did not meet your expectations. We’d like to clarify that the catamaran is advertised with real photos, so guests can see the exact size and condition before booking. That said, we’re excited to share that within the next two weeks we will be introducing a new, larger boat to further improve the experience. Regarding the itinerary, the destination is approximately 1.5 hours from Panama City, although travel time may vary depending on traffic conditions. In your case, the transfer took longer because the pickup location you requested was outside Panama City, which increased the overall journey time—particularly in the morning, when traffic on the bridge is typically heavy due to commuters heading into the city for work. In terms of refreshments, the inclusion of water only (and no additional drinks) is clearly specified from the beginning, so guests are informed in advance of what is included. Finally, it’s important to note that many other excursions you may be comparing are based within Panama City, whereas this experience takes you to the Caribbean side, which involves additional logistics and transportation reflected in the price. We truly appreciate your comments, as they help us improve, and we hope to have the opportunity to provide you with a better experience in the future.

Hello! Thank you so much for your kind review! 😊 We’re really happy to hear that your family had a fun time and that the snorkeling and beach swimming were the highlights for the kids — those moments are always special! 🐠🏝️ We also appreciate your comment about the boat size. In fact, in the next couple of weeks we will be adding a bigger boat, which will provide more space on the roof and a more comfortable experience for everyone. We hope to welcome you and your family back again in the future! 🚤☀️

Hi David Thank you for your feedback. However, we would like to clarify the situation. Your reservation was made for 4 adults and 2 infants, but when you arrived there were 6 adults in your group and no infants according to our tariffs. When our team explained that the reservation needed to be corrected to reflect the actual number of 6 adults, and that the corresponding balance needed to be paid, you became upset and spoke disrespectfully to several members of our staff. The additional amount you mention was not a random fee—it was simply the difference for the two additional adults who were not included in the original booking. We always aim to provide a great experience for all our guests, and most visitors really enjoy the tour, the beaches, and the snorkeling. Unfortunately, it appears this review was left in retaliation after we asked that the correct amount be paid according to the actual number of adults attending.

Hello Vahed! Thank you so much for your kind review! We’re really happy to hear that you enjoyed the tour and found it well organized, even with the rainy weather. Sometimes the rain adds a special touch to the experience, and we’re glad it didn’t take away from your day. We truly appreciate your recommendation and hope to welcome you again on another adventure soon!

¡Muchísimas gracias por compartir tu experiencia! 😊 Nos alegra enormemente saber que disfrutaste el viaje, las vistas, el snorkel y ese merecido tiempo para relajarte. También te agradecemos por destacar la amabilidad del capitán — para nosotros es fundamental que se sientan bien acompañados durante toda la experiencia. Nos encanta que hayas podido nadar y hacer snorkel, y que incluso hayas tenido la posibilidad de ver monos y perezosos. ¡Esos encuentros hacen que cada salida sea realmente especial! El tiempo de traslado desde Panama City suele ser de aproximadamente 1 hora y 30 minutos; sin embargo, dependiendo del tráfico, puede extenderse hasta unas 2 horas. Asimismo, siempre recomendamos llevar snacks y bebidas adicionales, o algo de efectivo, ya que en la playa pueden encontrar opciones para comprar. Gracias nuevamente por tu recomendación y por elegirnos. Será un placer recibirte otra vez para vivir otra increíble experiencia en el mar

Hello Liz Thank you so much for taking the time to share your experience. We’re thrilled to hear that you had such a successful day and that the captain and first mate helped make it special. Playa Blanca really is a gem—between the great weather, the sloths in the trees, and the incredible snorkeling, it’s hard to beat. We’re so glad you enjoyed it all and hope to welcome you back for another adventure soon!