Friendly, knowledgable guide. Excellent discussions on Turkish history and society. St. Georges's and St. Steven's churches are beautiful. Rest of the neighbourhood is beautiful and interesting without any particular "wow" factors. The views over the sea are beautiful. Be aware that some of the streets are very steep and could be slippery in the rain.
Y
yomigar
January 2, 2025 · via Tripadvisor
Without guidance
1
THE GUIDE WAS NOT INTRODUCED. Claiming for washap his fault, he indicated that he was sorry but that he was on vacation, he did not remember our visit. We had many expectations with this visit but we had to do it on our own without a guide. I mean, we can't say what the neighborhoods represent because there was no explanation.
事業者からの返答
Dear Yomigar,
We sincerely apologize for the unfortunate experience you had.
After thoroughly investigating the matter, we found that your booking was made just two hours before the scheduled start time of the tour on New Year's Eve, which fell outside our system’s cut-off period for same-day reservations. Due to a system-related error, the reservation was not properly reflected on our end and therefore, was not received by our operations team in time. As a result, the assigned guide was understandably unavailable.
We deeply regret the confusion this caused and fully understand your disappointment. A full refund has already been processed, and the cut-off time settings have been updated to ensure this does not happen again in the future.
Warm regards,
Z
Z6060TDjamesh
December 28, 2024 · via Tripadvisor
Dreadful
No one turned up or contacted us . We crossed the city by tram to be there for 1015 and waited until 1045 in the rain and nothing . Tried calling but no response. Appalling
事業者からの返答
Dear Guest,
We sincerely apologize for the unfortunate experience you had.
After thoroughly investigating the matter, we found that your booking was made just three hours before the scheduled start time of the tour, which fell outside our system’s cut-off period for same-day reservations. Due to a system-related error, the reservation was not properly reflected on our end and therefore, was not received by our operations team in time. As a result, the assigned guide was understandably unavailable.
We deeply regret the confusion this caused and fully understand your disappointment. A full refund has already been processed, and the cut-off time settings have been updated to ensure this does not happen again in the future.
Warm regards,
B
busranurk2023
April 6, 2023 · via Tripadvisor
Best of Istanbul Essentials in a day
We had a really great experience with Cihan from Sayga Travel Team.He was professional,and the Sayga Travel's Istanbul tour was first class.So much variety and cultural information.Fener-Balat is amazing places in Istanbul. Highly recommend this Sayga Travel Tour. I live in Melbourne,Australia and I prefer to Sayga Travel team everytime. For me,Sayga travel is the most reliable of all companies. Ceren from the Sayga Office was very prompt on replying my emails in detail and she was kind everytime.Thank You Sayga Travel Team! I hope,We will see each other again.
9
921haldunt
March 23, 2023 · via Tripadvisor
Unique neighbourhood, real off beaten path
We liked the route too much, it is really an off beaten path, combination of history,religions, culture and nice view.The guide had a great knowledge.That was our second tour with Sayga Travel and liked their service quality