Viator will be in my mind if I travel again. Service they provided was one of the most dependable one. No matter where it was, they made it on time. Keep up the good work.
事業者からの返答
Hello, We are delighted to read your informative and positive review. We pride ourselves on our high standards and we are constantly striving to maintain high-quality service. We are looking forward to seeing you on-board with us again soon.
Thank you!
TRIP TRANSFER
M
Minerva_C
March 22, 2023 · via Viator
On time pick up and helpful driver. I really recommend him 👍
We have an early flight so we need to be picked up from hotel 0430am. We loved that our driver is early 10 mins before our pick up time.. He is very helpful too.
事業者からの返答
Hello, We are delighted to read your informative and positive review. We pride ourselves on our high standards and we are constantly striving to maintain high-quality service. We are looking forward to seeing you on-board with us again soon.
Thank you!
TRIP TRANSFER
M
mikegibs
July 20, 2022 · via Tripadvisor
Good trip.
Got us there safely and on time. Dropped at the wrong terminal - Driver’s GPS service was out of date. Airline changes terminals 2 months earlier. Aggressive driver in traffic - but so we’re the other drivers in Rome…
事業者からの返答
Dear Customer,
Thank you very much for your feedback. We apologize to you for the wrong terminal and aggressive drive of the driver. We will try to improve our service. Thank you
R
Robert_A
April 11, 2022 · via Viator
Worst Transportation services every! DO no use Viator for transportation
They totally and when I say they I mean VIator, our transportation from the port of Rome to our hotel in Rome and they almost ( down to the last hour) almost screwed up our transportation from Rome hotel to Rome Airport. Viator is the problem. Since the refuse to put you directly in touch with the vender and Viator is incapable of communicating effectively and certainly not accurately I would NEVER us them for transportation. Their tours have been fine, no complaints
事業者からの返答
Hello, Dear Robert Auer
Your review is more related to the whole viator, and not to our company. We understand that you have a misunderstanding with Viator. The transfer service from Rome to Rome Airport FCO in Private Van that you ordered specifically from our company was successfully completed. We did not provide any other services. We cannot be responsible for the entire viator system.
Thank you
J
JoeOB
October 8, 2021 · via Tripadvisor
Timely
Excellent driver, was early and even at 6:00am was very friendly. Excellent size van for the four of us and our bags.
1人が参考になったと回答
事業者からの返答
Dear Joe OBrien,
Thank you very much for your review.
We are always at your service!