The trip was flawless! Driver was on time picking us up and we arrived on time if not early!! Driver was friendly and spoke English well!!
事業者からの返答
Dear Customer,
Thank you for your wonderful feedback! We’re thrilled to hear that your trip was flawless, with a punctual pickup and an early or on-time arrival. It’s great to know that your driver was friendly and communicated well in English, making your journey even more enjoyable.
We truly appreciate your kind words and look forward to serving you again in the future. If there’s anything else we can do to enhance your experience, please let us know!
H
Harold_W
June 10, 2024 · via Viator
Only way to go
Best way to get back to airport after cruise. They are there as you walk out of the building with a sign for you. Find your guy and enjoy a nice relaxing trip back to the airport with plenty of time to check in.
事業者からの返答
Dear Harold,
Thank you for your fantastic feedback! We’re delighted to hear that your transfer from the cruise to the airport was smooth and relaxing. It’s wonderful to know that our team was ready and waiting with a sign as you exited, making it easy to connect and ensuring you had plenty of time to check in.
We truly appreciate your kind words and look forward to serving you again in the future. If there’s anything else we can do to make your next trip even better, please don’t hesitate to reach out!
T
Thomas_R
June 25, 2023 · via Viator
Exceeded our expectations in Italy
First time using this service and using it in Europe. Communication by the booking agent was clear and informative. We had to make a last minute adjustment to our pick up time in Civitavecchia and it was handled easily and received confirmation immediately. The driver was early for the pick up, dressed professionally and the van was spotless. Overall we had a very positive experience!
事業者からの返答
Dear Thomas,
Thank you so much for your feedback! We’re delighted to hear that your first experience with our service was a positive one, especially in Europe. We’re glad that the communication was clear and the adjustment to your pick-up time was handled smoothly. It’s great to know that the driver and the van met your expectations as well.
We truly appreciate your kind words and look forward to serving you again in the future!