ELLA＆LIPTON'S SEAT 電車で行く日帰り旅行【オールインクルーシブ】

From the minute we booked this day tour the service was excellent. We were contacted immediately by Mathew from SL Wayfares with all the information we needed including the train tickets and times, we were very impressed. He was a really nice guy, chatty, considerate, a good driver. The tour was amazing, hoped us so much on the train ride, coming into the station and locating our carriage and seats. The ride was absolutely gorgeous, be sure to try the amazing hot peanuts a guy brings round on the train, the scenery was gorgeous. Driver met us at the other station and we headed to the very interesting tea plantation and then o for a wonderfulunch with the most amazing view restaurant and then safely dropped off back at our hotel. This trip is amazing, Mathew was amazing and SL WAYFARERS did fantastic. Thanks to everyone for making this a fantastic day.

,This activity was Perfect,the ride was very nice friendly was the best ,Thank you nice ,I took him on a beautiful trip ,He showed and accompanied many great things of Ella and Lipton and took photos for me ,I had had unforgettable day ,Food was very good and delicious ,and I have captured the most beautiful memory book in my life in Srilanka,can only recommend this tour,and Sl wayfears you are a wonderful friend were

The Ella Day Tour was an amazing experience! From the scenic Little Adam’s Peak hike to the stunning Nine Arches Bridge and Ravana Falls, every stop was breathtaking. The tea plantation visit and local village experience made the tour even more special. The tour was well-organized, meals and water were included, and the guide was friendly and knowledgeable. Perfect for anyone wanting to explore Ella in a single day. Highly recommended! 🌄📸

The trip started very early in the morning, but it was definitely worth it. The drive from the south coast to Ella is long, but the scenery along the way is absolutely beautiful, with mountains, tea plantations, waterfalls, and small villages. One of the highlights was visiting Nine Arches Bridge, which is a stunning and iconic spot. We were lucky to see the train passing, which made the experience even more special

Our Ella day tour was an unforgettable experience and one of the highlights of our trip in Sri Lanka. The journey itself was beautiful, with scenic mountain views, tea plantations, and fresh cool air. We visited some of the most famous attractions including Nine Arch Bridge, Little Adam’s Peak, and Ravana Falls. The views from Little Adam’s Peak were absolutely breathtaking and worth the short hike. Watching the train pass over Nine Arch Bridge was a magical moment. The tour was well organized, and the driver was very friendly, professional, and knowledgeable about the area. He made sure we were comfortable and gave us enough time to enjoy each place without rushing. Ella town is very charming, with a relaxed atmosphere and great places to eat and relax. Overall, this tour is perfect for anyone who loves nature, photography, and peaceful surroundings. Highly recommended for all travelers visiting Sri Lanka

Great tour, wonderful service, truly unforgettable views and experiences. Everything is included in the price, three thousand steers for lunch, but you can pay extra if you want to order more. I advise you to bring warm clothes, as it was very cold and windy on the tea plantations in the mountains. Guys guides try to make the tour really comfortable and accompany throughout the day, very friendly and pleasant guys. There were no huge crowds.

+3

A very interesting tour with an attentive guide. We thoroughly enjoyed it; we visited many interesting places and took tons of photos. Thank you, the organization was superb✨

Amazing Experience ever. with in Day we cover all these things with this Nuts. Rawana Wter Falls and Little Adams Peak hiking then Nine Arches Bridges and back to Liptons Tea and had amazing Train Ride and had a Wonderfull Tuk Tuk ride. No need to stay in Ella with in Day they covered All those things and comfortable journey with safe hands.

Nice trip to Ella and othe places. Amazing views from the little Adam's peak. The trip from Welligama takes the whole day, but it's worth to see all this places.

+11

We booked the full-day Ella tour (waterfall, Nine Arch Bridge, train ride, and tea plantation) after reading the company’s many glowing reviews, and we chose to pay extra specifically for an English-speaking guide and an all-inclusive experience. Unfortunately, what we received was nothing close to what was advertised. Although the tour was promoted as “all-inclusive,” we were required to pay an entrance fee for the Lipton Seat viewpoint — in cash — something we were never informed about ahead of time. Bottled water was supposedly included, but none was provided at any point. We ended up buying our own at lunch. Evening snacks, also listed as included, were not offered at all. However, the biggest issue by far was that our guide did not speak English, despite this being a key feature of the tour and the reason we booked with this company. He was a lovely and polite young man who genuinely tried his best, but because he did not speak English, we spent the entire day visiting sites with no explanations, history, or context whatsoever. We learned nothing, and it absolutely ruined the experience we paid for. Every other tour group around us was getting detailed explanations in English, German, Russian — even in the pouring rain — while we stood silently without guidance. When we raised these issues with the company afterward, the excuses became progressively more frustrating. They blamed the weather, claiming the original guide couldn’t come because of personal issues, and insisted they had “tried their best.” But heavy rain has absolutely nothing to do with the ability to provide an English-speaking guide. That responsibility lies solely with the company. To make matters worse, they repeatedly offered us discounts on future tours or airport pickups, even after we clearly told them multiple times that we were leaving the country the next day and would not be taking any more tours. Instead of addressing the problem, they tried to upsell us, which felt disrespectful and tone-deaf. We requested a reasonable partial refund due to the fact that the most important part of the tour — the English guide — was not provided, and that the tour was not all-inclusive as advertised. The only refund they offered was 4,100 LKR that didn’t come close to reflecting what we paid, and ultimately they refused to provide anything meaningful. For a tour that cost 84,000 LKR, this experience was absolutely not worth it. It left us with a very disappointing final day in Sri Lanka, which is truly a shame because we loved the rest of our trip. I rarely leave negative reviews, but guests deserve honesty and transparency. Unfortunately, I cannot recommend this company, and future customers should be aware of the gap between what is promised and what is actually delivered.