The driver we had was good, professional etc. The van was also very nice and the driver had cold waters for us. The roads were challenging and the driver handled them no problem, but this tour didn't live up to the description. We spent too much time in the van and too little time at the sites. We even didn't go to one of the locations since the driving took more time than expected.
I think overall the concept of this tour is flawed going from Livorno all the way to Cinque Terre just takes too much time.
Also I would not recommend this with teens.
It should be noted we took a similar tour in Rome that was not only better time use wise, but the Rome tour was also half as much. One thing that Rome tour did was recommend and arrange a lunch place - this not only lead to better food but no waiting for a table which helped with the time management.
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Daniel_E
July 22, 2026 · via Viator
Excellent tour
An extraordinary tour, I think the best one to take from the port of Livorno
FERNANDO the guide is extraordinary
His knowledge of the area, his patience in explaining any questions, the route
The timing for each place was perfect
Do not hesitate to take this tour
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Christine_C
June 26, 2026 · via Viator
Terrific Cinque Terra Experience!
Stefano was incredible. We really enjoyed having him with us for the day. He was very careful driving very patient with the children and very kind to us telling us lots of information about where we were . He was prompt and very courteous. We definitely recommend this to everyone.
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Robert_B
May 3, 2026 · via Viator
Top ten
Always on time. Outstanding driver. Very knowledgeable about each stop and history of Italy. Super pleasant and respectful of all 6 of us.
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Tina_O
September 26, 2025 · via Viator
See Cinque Terra with Paolo!
We were wanting to see the Cinque Terre for many years. We decided that this year, during our 42nd wedding anniversary it was a great time to see it. Our guide, Paolo, was wonderful! He was very informative, a great driver, spoke English and made it fun!! We will remember him always & recommend this trip to anyone who is wanting to see the area.
事業者からの返答
Thanks very kindly, Tina! So happy to know you enjoyed Paolo and the Cinque Terre.
Please think of us next time you come back to the Mediterranean.
Sharon Richardson
Owner/Operator
Papillon Service
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Rebecca_L
September 23, 2025 · via Viator
Incredible views and Great guide
Incredible views and hit some beautiful areas. Our guide was fun and interesting and knowledgeable. Was also very flexible with timing and where we wanted to go.
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Michelle_D
September 18, 2025 · via Viator
There is no tour guide -...
There is no tour guide - just basically a driver.
We signed up with what I thought was a trip to Pisa and 3 villages in Cinque Terre. The day before received a call from the tour company that we signed up for a tour out of the wrong port (we were on a cruise ship) therefore we would not be able to go to Pisa because of the distance- just the 3 villages in Cinque Terre and because it was late notice, we couldn’t reschedule or get a refund for not being able to complete the whole tour. The driver was very nice and courteous and did his best to answer any questions we had.
The tour was good if you basically just want a driver - but if you are looking for someone to give you a little knowledge of the area and the sites, this tour is not for you.
事業者からの返答
Michelle,
Thanks for your feedback. I take issue with a couple of your points, however, which I will respond to for the benefit of anyone who might be considering this service.
The tour is advertised as having an English-speaking driver. A separate tour guide is not included. The basic information that your driver gave you is really all you need to know. What you got was precisely what is outlined in the description. Seeing as you booked a service from the wrong port and didn't even notice until our fleet manager caught the error, it appears you might not have been paying enough attention to the information presented.
We did not have any discussion about rescheduling, which I suppose is only logical, seeing as you're on a cruise ship.
I don't know what sort of refund you would have expected. It was you who made the mistake when you made your booking; you booked Easy Cinque Terre & Pisa from LIVORNO, but we don't offer that service from La Spezia. We substituted the closest thing, after we discussed it and you were in agreement. I don't see how we can be found at fault with respect to this.
Because time was short, I suggested keeping your booking as it was instead of going through all the girations to cancel and rebook it through Viator. I made the adjustments on our side, saving you a bunch of time and hassle. It also saved you money, as I explained to you on the phone.
In light of the fact that we bent over backward to rectify an error that was not ours in a satisfactory way -- with your consent , and in a way that also saved you time, hassle, and money -- I have to confess I'm a bit perplexed by your review, but I thank you again for the opportunity to have an exchange that might benefit the next client.
Respectfully,
Sharon Richardson
Owner/Operator
Papillon Service
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Anshu_P
August 20, 2025 · via Viator
Great private tour from Livorno port
Fernando, our driver, was excellent, getting us to the sites quickly and efficiently. Was very accommodating to all our requests. The tour was great, with very picturesque locations. The whole family really enjoyed the experience, would definitely recommend.
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Nancy_D
August 5, 2025 · via Viator
A lot of incline walking...
A lot of incline walking up and down and cobblestone roads did not make for easy travel for two elderly relatives (and Easy was the reason we chose this for a family tour.)
1人が参考になったと回答
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Judy_E
June 14, 2025 · via Viator
Wonderful view of the country and Pisa
Loved this tour. Our driver was AMAZING! Valeria navigated the roads wonderfully. She told us sites to see at the cities. Highly recommend
Livornoの類似ツアーを比較
最安値: From Livorno to Pisa on your own with optional Leaning Tower Ticket — $20
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