We rented bikes on Sanibel and it was awesome! the e-bikes were ready to go when we arrived, worked well, they supply helmets and locks if you want them. There was a little mix up when we arrived as I booked through a third party but everything was resolved in the end!!!! Thank you all I would definitely do this again
J
John_C
July 30, 2026 · via Viator
Not happy with e bike rental!!!
I rented the bikes for 8 hours! The battery on one of the bikes almost ran out after 5 hours. My bike basically stopped working except for a little bit. We brought the bikes back and the guy at the store did not offer a new bike, or any other assistance! I would have had to peddle myself for 3 hours!!!! Rent them for a shorter time. It was a great experience, but not worth the money for 8 hours! Viator should rethink this. I am not happy at all!!!
事業者からの返答
We’re truly sorry your e-bike experience fell short, especially after booking an 8-hour rental. We apologize that the battery ran low and that our team didn’t offer a better solution when you returned. We’d love the opportunity to make this right and provide the experience you expected—please consider giving us another chance on your next visit!
L
Linda_S
June 2, 2026 · via Viator
E-Bike 5 stars
E-bikes unlimited is very professional
Courteous and customer service and attention to detail to make sure bikes were in good working order
Our rep went the extra mile for us and answered all
Our questions. Definitely would recommend this e-bike store to anyone wanting to ride
事業者からの返答
Thank you so much for the wonderful review, Linda! We're thrilled to hear our team made such a great impression and that everything was in perfect working order for your ride. Going the extra mile for our guests is what we're all about. We hope to see you back on two wheels in Sanibel Island soon!