Much thanks to the owner for the special price accommodation to make-up for the unfortunate situation in 2020 that occurred & resulted in a cancellation of my reservation. The e-bike is more suitable than riding a regular bike around the San Francisco streets/hills. It definitely cut my round trip across the Golden Gate in half and the throttle helped the ride up the steep hills much easier (that's the only time it should be used). The e-bike has a U-lock and a helmet is available (optional). The shop was closed when I returned, I was able to return the e-bike to the garage next door as the owner instructed prior to check-out. I loved riding the e-bike for a day, I am looking forward to renting it again from AB&T when I return to the Bay area.