It was a pleasure to stay here the staff were very respectful couldn't do enough to help you the food was delicious too. The infinity pool was amazing and the pool downstairs was very good too. We will definitely recommend this hotel to our friends and family.
事業者からの返答
Dear Mehrun,
Thank you very much for your kind review. We are very pleased to inform you that our team also offers private transfers and tailored tours .
We look forward to welcoming you back and assisting you in the future.
J
Jewel_R
November 11, 2023 · via Viator
Extremely overpriced transport from the airport to the hotel
This was my first time in Dubai. As a result, I had idea about pricing for transport from the Dubai airport to the JW Marriott Marquis hotel. The one-way cost was $156.80, which was literally triple the cost. The rate should have been closer to $40, which is what we paid for transport from the JW Marriott Marquis hotel back to Dubai airport. I'm truly disappointed that we were overcharged at such an outstanding amount.
事業者からの返答
Thank you for sharing your experience. We’re sorry to learn that you felt overcharged for your transfer from the airport to the JW Marriott Marquis. It’s understandable that, being your first visit to Dubai, you were unaware of typical transportation rates. We always aim for transparent pricing and want our guests to feel confident in the value they receive.
We appreciate you bringing this situation to our attention. If you could provide us with your booking details, we’d be glad to investigate further and discuss possible remedies for the significant price difference you encountered. Please reach out to us directly, and we’ll do our best to help make things right.
Thank you again for your feedback. We hope to have another opportunity to serve you in the future with a more positive experience.
A
Ashley_R
September 18, 2023 · via Viator
Excellent
This service was amazing! Our flight was delayed for eight hours and the driver stayed in contact with me the entire time. We will definitely utilize this service, again!
事業者からの返答
Dear Ashley,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an amazing experience with our service. We understand how stressful flight delays can be, and we’re glad that your driver’s consistent communication helped make the situation more manageable.
It’s fantastic to know you’ll be using our service again in the future. We look forward to assisting you on your next journey and providing the same excellent service you experienced this time!
Best regards,
M
massimo p
May 30, 2023 · via Tripadvisor
Wealth and efficiency
I was at this airport exclusively with a stopover to Sri Lanka, a stop of a couple of hours.
The airport is immense, gigantic with a lot of subway that I connected various gates ..
The wealth and tangible opulence of the shops inside is incredible. Fountains, luxury shops everywhere and manic cleanliness...luxury and even here
2人が参考になったと回答
事業者からの返答
Dear Customer,
Thank you for sharing your impressions of the airport during your short layover en route to Sri Lanka. It’s remarkable to hear how vast and well-equipped the facility is, complete with its own metro system connecting the various gates. The abundance of luxury shops, impressive fountains, and the meticulous cleanliness certainly give a strong sense of opulence. We hope you’ll have more time to explore on a future visit!
V
V6609YKjosephj
February 26, 2023 · via Tripadvisor
TRIP WAS GOOD!
TRIP WAS GOOD! A good day and a good trip equals a good mood. The start of the holiday was good. Thank you!
事業者からの返答
Dear Customer,
Thank you for your positive review! We’re thrilled to hear that your trip started off on the right note and that you had a good experience with your arrival transfer. A great start to your holiday always sets the tone for the rest of the trip! We look forward to serving you again in the future. Safe travels! 🌟🚗🌴
D
Delethia_F
March 25, 2022 · via Viator
Great, fast, accurate
They waited and we were super late. He even stopped us at the store. Great ride!
I will book them again!
事業者からの返答
Dear Delethia,
Thank you for your wonderful review! We’re so glad to hear that your driver was patient and accommodating, even going the extra mile to make a stop at the store. It’s great to know you enjoyed the ride and plan to book with us again. We look forward to serving you on your next trip. Safe travels! 🌟
D
Davis_Rosy13
February 15, 2022 · via Tripadvisor
I advise my friends!
I was very glad to use the services of this transfer. My trip was very comfortable thanks to you, which is important for a novice traveler. I advise my friends!
事業者からの返答
Dear Davis,
Thank you for your lovely review! We’re so glad we could make your trip comfortable and stress-free, especially as a novice traveler. Your recommendation to your friends means the world to us, and we’re thrilled to have been a part of your journey. We look forward to serving you again in the future. Safe travels! 🌍✨
R
Robert_G
December 10, 2021 · via Viator
Good trip
Good experience I would recommend this service. Viator is a company I use often and does a great job
事業者からの返答
Dear Robert,
Thank you for your kind review! We’re delighted to hear you had a good experience and that Viator continues to meet your expectations. Your recommendation means a lot to us, and we look forward to assisting you on your future travels. Safe journeys!
