Very bad
The car was not in good condition, the seatbelt does not work, the sun visors were held on with cellophane, the headrests looked like they were covered in a hurry, which does not affect safety, but it denotes absolute neglect for the care of the car.
In the ad they offer water, but far from offering me water, I had to ask him to stop so I could buy it myself, since I didn't buy any at the airport thinking they would respect what was indicated in the ad, the driver also got out, but he bought himself a soda.
Upon arriving at the hotel, he dropped me off 200 meters away, having to make the trip by myself in total darkness and loaded with suitcases; it's a good thing a couple staying at the hotel was also entering and helped me get there.
Martin is amazing!
Amazing service and so straightforward <3
We booked a ride to get to our Ubud hotel from the DPS airport. We had the pleasure of having Martin as our driver and he was such a great welcome to the island life. He contacted us prior to landing to get all our flight info and was perfectly on time and an extremely cautious and smart driver. He shared about his knowledge of Indonesia and his culture. It was fascinating and fun and the best 3 hour car ride we could have hoped for.
事業者からの返答
Dear Nirvana,
Thank you so much for your wonderful 5‑star feedback! We’re delighted to hear that Martin made your arrival in Bali smooth, safe, and enjoyable. His punctuality, careful driving, and thoughtful communication before your flight are exactly the qualities we strive to deliver.
It’s great to know you enjoyed learning about Indonesia and its culture during the ride — we’re proud that Martin could provide such a warm welcome to island life.
We truly appreciate your kind words and look forward to assisting you again on your next Bali journey.
Warm regards,
Gusti
I was very impressed with...
I was very impressed with the service. Driver was waiting for us when we arrived. Very polite, friendly and professional.
事業者からの返答
Thank you so much for your kind review! We’re delighted to hear that your airport transfer went smoothly and that our driver made a positive impression with his punctuality, professionalism, and friendly service. First impressions matter, and we’re so glad yours was a great one!
We truly appreciate your feedback and hope to welcome you back to Bali again soon—whether for another transfer or a full day of exploring.