We were extremely unhappy with the handling of our small group. No one spoke enough english to communicate what was happening, we were in a foreign country, told we bought a "cheap tour" by another Viator tour director, put in a car with no idea where we were being taken; it was a nightmare. We finally, through Google translate, were able to communicate with the cabbie our distress, who told us he was only the car driver, not the guide... and here we are being driven to the DMZ with no idea if a guide would meet us. The original guy who told us we had a cheap tour said he would see us there, and we never saw him again. We had to pay admission to get into the bunker to see a propanganda film about the DMA, but hustled out before we could see it. We did not have time for pictures at the Peace Bell, again hustled onto a bus with all Korean language people, very little information given to us in English. It was an awful day, we were unsure of who was taking us back, the whole thing was a mess. We want a full refund; it was a disaster.
Thank you for reviews on the TripAdvisor. We apologize for any inconvenience for you . We will take your opinions into consideration and put in more effort to dispatch vehicles in advance. We will work harder to provide better service. We will strive to be a team of good taxi drivers who practice sharing and service. We refunded 50% of the fee. Refunds will be credited within 5 days. Thank you very much We are very sorry inconvenience for you Seoul k Tour team ! Sales Manager Mr.kim ki hyung Jeju K Travel Agency Co., Ltd.
























































