夜の観光ワンダーツアーの後のワシントンDC

This was probably one of the worst tours we have ever booked. Ended up leaving it before it was over. Due to the 250th Grand Prix events many of streets were blocked which the driver/tour guy had no control. However the way he handled it was completely inappropriate. Passing streets and pointing out they were blocked and “we can’t get anywhere”. Pointing out 1 way streets were open but we couldnt use them because they go in the wrong direction. I know this event was planned months in advance, if they didnt come up with an alternative plan, they should have canceled the tour. He gave very little relevant information about the areas we were able to drive past. Very disappointed in this event.

Driver was late and unprofessional. There were many road closures and you would expect a service that provides tours would be able to compensate and make his way around and not seem surprised by the closures. His driving was also not what I would expect from a professional company coming very close and honking at pedestrians who had the right of way in a crosswalk. There was a non paying passenger who had a dog with luckily no one was allergic cause this would have caused a lawsuit.

The monuments we visited were amazing. It would’ve been nice if our driver/tour guide got out of the van and talked about the different monuments like all the other groups were doing. I had many questions that I had to ask other people because he stayed in the van on his cell phone. Our driver seemed to find one guest that he bonded with and chatted with him more than the group. The microphone on the van works fine, but the driver was not loud enough for us in the back of the van to hear much of anything.

Very bad experience, would not recommend. Tour was rushed, driver busy with phone calls. Try alternatives

I’m sure with a different driver it may have been a better experience. This driver kept talking the whole time about traffic and other vehicles and stopping to talk to the police and pointing out useless information instead of just sticking with the monuments and things you wanted to see. I thought he was insulting to a few of the guests, and quite frankly after the first half hour we were ready to hop off.

Our tour guy was excellent. He knew a lot about the city. He was very pleasant, funny, and respectful. Great experience.

Dr Ali is very knowledgeable. He explained everything we saw and had an answer for every question. I was surprised that several of the monuments were either not lit up or weren’t lit up well. I would’ve liked it better if he would’ve walked to the monuments with us. Overall though it was worth the money.

This tour was cancelled by VIator and I am expecting a full refund. Please refund full amount. Thank You

Robert was AWESOME! But in 100 degree weather. a/C not working was unacceptable. There’s invited not work at all and the front one was stuck pointed at the ceiling. Ruined the experience

We didn’t stop at some of the designated stops, it was just a drive-by, driver never assisted anyone in or out of the van. Was an elderly lady having a hard time getting in and out of the van finally a family member asked if he had a step they could use so they literally would have to get the step from the front seat, put it on the ground for her, and then put it back in the front seat. Driver never left his driver seat. Worst experience I’ve ever had on a tour with via tour.