Worse company to book with ever. I have lost over $900 in the past 6 months with this company. Me and my paid party of 7 was left (although no time was listed). Do yourself a favor and stay away from booking ANYTHING with this travel company.
We are very sorry to hear you had a frustrating booking experience. However, it appears your review may be referring to the Viator booking platform rather than our self guided scavenger hunt activity. Our experiences are self guided and do not have scheduled start times, so guests cannot be “left behind.” Participants can begin the activity whenever they choose after purchasing. If your issue relates to a booking or refund through Viator, their customer support team will be the best place to assist you directly. We hope you are able to resolve the issue quickly.
