Ronald was wonderful. He was punctual and communicated details accurately. A private tour with friends is perfect. Ronald made suggestions but we could make requests. We all four enjoyed that we would get dropped off at a destination and we would call when are where to pick us up. The only comment was we would have appreciated more historical details as we drove to the locations or along the way. Ronald needs to express more confidence. But he was pleasant and very professional.
事業者からの返答
Thanks for your business.
E
eburns1234
October 9, 2022 · via Viator
We had a wonderful tour...
We had a wonderful tour of DC with Tunde from Viator! We were a family of four plus a very active toddler. Tunde picked us up at our hotel in his very clean & comfy van. He really knows everything about DC and its history. We all learned so much and appreciated his help in making sure we got to all the top sights. Everyone agreed that this tour with Tunde was the best of any tour we've taken!
1人が参考になったと回答
事業者からの返答
Thank you for selecting Tour Buy the Hour. We are glad you enjoyed the tour and look forward to seeing you again.
S
SlainteforSix
April 21, 2022 · via Tripadvisor
Family of 6 DC tour - wonderful experience!
Tour experience with Fisseha as our guide was great! It was a private tour for our family of 6 ranging in ages from 44 to 13 and we all had a wonderful time. This was absolutely the right choice for seeing all the major buildings, memorials, monuments, and sights in DC. Fisseha's help was clear and organized as he brought us to each location...most of which were places where we could get out and walk around to take in the view and get some memorable pictures. Without question I would take another tour with him in the future.
事業者からの返答
Thanks for your business and review.
P
Pat_Z
July 24, 2021 · via Viator
Booby trap with Bobby
Bobby was very unprofessional as a tour director. Most of his jokes we’re inappropriate. He took private phone calls when picking us up. On several occasions, prior to this trip, I inquired and stressed that we wanted to go to Arlington National Cemetery and Vietnam Memorial since this was to be a CUSTOMIZED private tour. When Bobby picked us up, he proceeded to tell us where we were going and our time limit at each place. This was to be a 4-5 hour tour. When I asked about Arlington National Cemetery, he said we didn’t have time for that since we only had a 3 hour time limit. He told us that we had to have a DDC, designated door closer. The door was difficult to open and close. Bobby’s driving skills scared us and his windshield was cracked. Makes me wonder if we got the wrong tour? On a positive note, he was informative with historical facts and provided us with small bottles of water. Definitely, did not get what we paid for. Disappointed!
事業者からの返答
We appreciate your review and business,we promise to investigate this matter so that this doesn’t happen in the future.
K
Kalpa_R
July 13, 2021 · via Viator
Private tour DC
Excellent trip wonderful driver as we had a short stay best way to see the city. Very informative and knowledgeable.
事業者からの返答
Thanks for your review we appreciate your business.
G
Gloria_M
June 15, 2021 · via Viator
DC tour
The Most memorable was seeing the monuments, capitol, Lincoln memorial, wwii memorial, and White House. The guide was the worst we have had with Viator. He was hard to understand. The guide gave us very little information of the City. The info we receive on tours is why we pay to do tours. He also told us at first it was a 2-hr tour. We had paid for a 4-hr tour. He did call company and yes it was a four hour tour!
事業者からの返答
We’ve taken to account your concerns and we hope to improve on them.
Thanks
N
Norene_B
June 5, 2021 · via Viator
Would definitely recommend this tour and guide!
Driver was fun, knowledgeable, and very accommodating! We saw many great sights in 4 hours and learned a lot. Bobby was an excellent guide!
事業者からの返答
Thanks very much we appreciate your Business and hope to see you again
C
Caprice_C
December 13, 2019 · via Viator
Tour guide Bobby
Out tour guide Bobby told very inappropriate and crude joke throughout the tour and was not interested in anything that we had to say or ask questions about Washington. Very disappointed in this whole experience. Plus we had to call because no one showed up on time even though it was already charged to my credit card. Waited for 1 1/2 hours after scheduled pickup time.
事業者からの返答
Thanks for sharing your experience,we have investigated and taking action so that no other customer had to go through the same experience.With immediate effect the guide has been released from our company .
Moving forward we intend to do better and we promise someone from the management will be getting in touch with the customer.Sorry for the experience.
M
mac474789
October 13, 2019 · via Viator
Marilyn McCloud 64th year young Birthday celebration
party of 4 we all was extremely pleased Tunde the guide was professional, knowledge, friendly, can operate any camera, request him you will be happy that you did, thank you Tunde, Be Bless
事業者からの返答
Thanks so much for your business we hope to see you again.
B
BARBARA K
May 7, 2019 · via Tripadvisor
WORTH EVERY PENNY
Our guide was outstanding. He was full of facts and information that made our tour far better than expected. Their were five of us that went on the tour and each one of us had a different part of the trip we liked. None of us had any part of the tour we did not like.