出発日の3日前までにツアー催行会社に連絡し、受取場所を伝えなければなりません。 期限までに情報が届かない場合、デフォルトの受け取り場所と時間が自動的に割り当てられます : 7:00 AM at Manhattan : Times Square LOFT Entrance;1459 Broadway, New York, NY 10036.
Jay is a very cordial person who is attentive to everyone, punctual with the schedule, and very professional.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
N
Nisarg_J
September 20, 2026
3 day Niagara Falls tour
Excellent Tour package and great guide Chris Jiang. Everything was well planned and scheduled. Really enjoyed the Niagara Falls Classic tour recommended by Chris. Amazing experience overall.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
S
Sijo_P
September 18, 2026
Very Good
The trip was very relaxing and informative, all credit goes to our wonderful guide Mr. Rex, he was very supportive.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
S
S9828JE_
September 18, 2026
Sammy
Sammy's arrangements were meticulous, his explanations were thorough, and he took care of us throughout the entire trip. I hope we can travel together again next time!
事業者からの返答
感谢您的反馈!我们很开心听到您满意我们的服务,期待下次旅程再会!
K
K6914LBjuliac
September 17, 2026
Sammy
Sammy is very nice tour guide! Knowledgeable, professional! Excellent services
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
F
FarAway35992542546
September 17, 2026
Sammy
Sammy - The weather throwing plans off course, the tour guide did a great job steering us through everything. While this style of group travel isn't my usual preference, I still genuinely enjoyed so far
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
K
kengmanc2026
September 17, 2026
Sammy is very good
Sammy is excellent, good service knowledgeable
We enjoy everyday ! Good sense of humor too
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
1
158rakshyak
September 17, 2026
Sammy is the best
Sammy is very smart and extremely intelligent!
Knowledgeable and good service
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
R
Road64178275104
September 17, 2026
5 stars for sammy
Sammy is good and very professional knowledgeable! He makes us enjoying it and smile every day!
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
A
Ajith_N
September 5, 2026
Initial part of trip was...
Initial part of trip was good with good bus and tour manager. However when bus met with a minor accident, thereafter they couldn’t handle it well. At accident spot Driver collected passport of all passengers as requested by police officer but didn’t take any responsibility for one missing passport when returned. It became only passenger’s responsibility to search for passport and coordinate with police officer. Next day morning again lot of confusion and trip was delayed by 1 hour. Return trip was arranged through another bus which was not so in good condition.
事業者からの返答
Thank you for taking the time to share your feedback about your recent trip. We are pleased to hear that the initial portion of the trip was enjoyable and that you had a positive impression of the tour manager and the bus condition at the start. However, we deeply regret that the remainder of the journey did not meet your expectations, and we would like to address each of the concerns you raised. 1. When the police officer returned the passports at the accident scene, our guide noticed that one passport was missing. Both the driver and the guide immediately raised this with the officer and requested that the police vehicle be checked again. Unfortunately, the officer initially insisted that all passports had been returned and was reluctant to revisit the vehicle. We understand that it was only after you personally spoke with the officer that the passport was eventually located in the police car. 2. The delay was caused by an unexpected requirement for the driver to complete a mandatory drug and blood test before beginning the day's route, the driver was only notified of this requirement at 8:30 AM. Due to the length of the queue at the testing facility, the driver's return was further postponed. Upon learning of the delay, our guide immediately contacted our bus department to to ensure the smooth continuation of the day's itinerary. 3. Regarding the condition of the return bus, we appreciate you bringing this to our attention. Please rest assured that your feedback has been forwarded to our transportation team for review and inspection. Once again, we sincerely apologize for the difficulties you experienced after what began as a positive trip. We are grateful for your understanding and for giving us the opportunity to address these matters.
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