市内観光ボーンマス乗り継ぎバスツアー

Dear David, Thank you for taking the time to share your feedback. We are very sorry to hear about your experience with City Sightseeing Bournemouth. We fully understand how frustrating it must have been to wait at a designated stop on two occasions and see the bus pass by, especially after purchasing a two-day ticket. We regret that you were unable to make use of the service as expected and that this significantly affected your overall experience. Your comments regarding the stop at Sandbanks and the driver's service are very concerning, and we will ensure that your feedback is shared with our local team for review. Thank you for bringing this matter to our attention. We hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Quality Department

Dear Barbara, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed discovering Bournemouth and the surrounding towns with City Sightseeing Bournemouth. It sounds like you made the most of the tour and enjoyed the magnificent views, beautiful homes and the distinctive character of each area. We're especially pleased that you enjoyed the onboard audio commentary without the need for headphones, making your sightseeing experience even more relaxing and enjoyable. Thank you for choosing City Sightseeing Bournemouth and for sharing your lovely experience. We hope to welcome you on board again on your next visit! Kind regards, Quality Department

Dear Juvy, Thank you so much for your wonderful review! We’re delighted to hear that you and your family had such a great experience with City Sightseeing Bournemouth. It’s fantastic to know that you found our hop-on hop-off bus tour to be fun, educational, and suitable for visitors of all ages. Your kind words about our team mean a great deal to us. We’ll be sure to share your compliments with our staff, who work hard to provide a friendly, approachable, and welcoming service to every guest. Thank you for recommending City Sightseeing. We look forward to welcoming you and your family on board again the next time you visit Bournemouth or any of our destinations around the world. Kind regards, City Sightseeing Worldwide

Thank you for your feedback. We are glad to hear that you found the tour informative and appreciated the stops along the route in Bournemouth. However, we are sorry to hear about the inconvenience you experienced regarding the service frequency and timing. Please note that as the service operates on an hourly schedule, it is important for passengers to be at the stop in advance of the scheduled departure time. Buses may pass slightly earlier depending on traffic conditions and operational requirements, and in such cases, drivers may not be able to stop once they are already off schedule or operating ahead of time. We understand how this situation may have affected your plans and regret any frustration caused by the need to wait for the next service. Your comments are very valuable and will be shared with the local operations team to help improve communication and timing awareness for future passengers. We appreciate your review and hope to welcome you again in the future for a smoother experience.

Thank you very much for your wonderful review. We are delighted to hear that you found the tour to be a relaxing and convenient way to explore Bournemouth and the surrounding area. It is great to know that you enjoyed the flexibility of being able to hop on and off at your leisure and make the most of your visit. We are also pleased that you chose to include the boat trip to Brownsea Island and enjoyed the views of Sandbanks, along with the interesting commentary from the ferry captain. Thank you for your kind words about the overall experience. We are thrilled that you found it informative, relaxing, and worthwhile, and we hope to welcome you again in the future.