CHAN MAY ORTIEN SAポートtoMONKEY山-大理石の山-ホイアン

What a wonderful experience! We booked a private tour with the same itinerary to ensure that had the ability to make adjustments, if needed. I reached out to Andy Tran Tours and Andy himself answered within minutes. We exchanged a few messages via WhatsApp on the details of the tour and I let him know we would be arriving via cruise ship and would need to be picked up at the Chan May port. He assured me that if I needed to cancel I could do so prior to the start of the trip. A couple of days before the start of the tour we exchanged confirmation emails and he sent me photos of the meeting spot, a photo of our guide Mr. Ty, a description of the car and the car's license plate. Wow! I really appreciated those details being shared. We were easily able to locate Mr. Ty and our driver, Mr. Linh. Mr. Ty is a wonderful and thoughtful tour guide and speaks English well. He provided a lot of good information and has a great sense of humor! It was pouring rain during our tour of Monkey Mountain and parts of the trek up the mountain were a bit slick. Mr. Ty always looked out for us to make sure we were safe. At all sites we learned a great deal about their history, along with general information about the area and Vietnam. A great bonus is that Mr. Ty has a good eye for great photos. We had lunch at a local restaurant and stopped in Hoi An for a walk around the historic town. They had asked us about food allergies and preferences and I asked for an authentic local meal. And that is what we received. It was delicious and plentiful. The best surprise was that Andy Tran himself showed up at the restaurant to say hello. What a wonderful surprise! Mr. Ty was very respectful of our desired return time to ensure we didn't miss our boat. Despite the crazy weather we returned at our requested time. I highly recommend Andy Tran Tours!

We had booked 2 tours in Vietnam from our cruise on the Norwegian Jade, however due to the Coronavirus we were unable to disembark. The prompt service we received from this company was excellent. We were informed the day before my Andy that we wouldn’t be docking although the cruise line wouldn’t confirm this. Andy immediately refunded us our deposit. I would highly recommend this company, there customer service is exceptional unlike NCL!

We expected a small group, but were delighted when we were introduced to Thuy and Mae, our very own guide and driver! 27 year old Thuy speaks English and Mandarin along with her native Vietnamese she had great knowledge and humor, too! She even sang two songs for us. Oh, she is also a great photographer, making sure we were memorialized at our many stops. Owner Andy was a great communicator and we loved our stops: Marble Mountain (note deep, uneven steps to move around) with its amazing cave and the display of so many natural colors of marble with the nearby vendors; colorful pagodas and huge Lady Buddha; Hoi An’s charming old town; and a delicious included lunch at a lovely restaurant. We were totally satisfied with every aspect of our experience.

I booked tour with Andy Tours to go to Marble Mountain, Monkey mountain and Hoi An. I was worried as I did this on line and was my first time booking a tour that was not organised by cruise ship. Royal Caribbean Voyager the Seas. This was the best day that we spent on shore in Vietnam. Andy was at cruise terminal waiting for us as promised. Our guide Nghia was excellent. We were a small group of four adults. The driver was very good at his job and friendly. As a small group we could take as much time at each place as needed. We were able to go via the Hai Van Pass with beautiful views. Guide was very informative and patient as we took longer at some of the sights. We had a lovely lunch at small eatery that was amongst market gardens. Loved sightseeing in Hoi An and shopping. My favourite was Linh Ung Pagoda. We travelled back to cruise ship with plenty of time before ship set sail. I highly recommend Andy Tours.