We had already seen the aurora somewhere else, but we hired this tour anyway because it guaranteed to see it or we got our money back, and it was an excellent decision as the one we were taken to see was much better. The tour lasted 5 hours and our guide Youssef very nice and attentive cared to look for her , applause for the sacrifice they make when driving so many km in one night... plus they cooked a barbecue!!
事業者からの返答
Thank you so much for choosing Lapland Royal Adventures!
We’re delighted to hear that joining the tour was such a great decision and that you were able to see an even more impressive aurora.
We truly appreciate your kind words and hope to welcome you back again for more unforgettable adventures in Lapland! ✨
D
Dreamer614793
January 2, 2026 · via Tripadvisor
Very bad service
Very bad experience, the guide did not communicate anything to us, besides that he lost the backpack of one of the passengers and made all the other passengers waste time on a tap while they resolved, then on the way to the center he made a stop without consulting the rest of the group to continue resolving the lost backpack. It is understood to want to solve but being 1am should have given priority to the rest of the group that already wanted to go to sleep and then to solve the problem that he caused for distracted. I DON'T RECOMMEND IT.
事業者からの返答
Thank you for sharing your feedback with Lapland Royal Adventures.
We’re sorry to hear that your experience did not meet your expectations and understand how frustrating the situation must have been.
We apologize for the lack of communication and the delay caused during the tour. While resolving issues is important, we understand your concern about how it was handled and the impact it had on the rest of the group. Your feedback regarding communication and decision-making will be reviewed with our team.
Thank you again for your honest feedback.
B
BigDavoHughes
October 18, 2025 · via Tripadvisor
Great night
I was booked on the three hour Aurora Quest by Minibus with our guide Vesa. Our meeting was on time and soon we were off looking into a moonless night, dark, cold and a cloudless sky - perfect conditions for aurora viewing. The only thing missing were "the lights".
I was impressed with the technology Vesa had in identifying where to look and his determination on making sure I could access viewing. We must have covered over 100 kilometres chasing possible vantage spots but alas, no lights tonight especially after the clouds commenced rolling in and blocking any chance we had of viewing.
Vesa is very knowledgable and we chatted at length about all manner of things. The blueberry drink Vesa share was warming and delicious. Thank you again for all you did.
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事業者からの返答
Thank you so much for choosing Lapland Royal Adventures!
We’re glad to hear you enjoyed the Aurora Quest by Minibus and the experience despite the challenging conditions.
We truly appreciate your kind words and hope to welcome you back again for more unforgettable adventures in Lapland!
N
N9246ZQtaylors
June 29, 2025 · via Tripadvisor
Amazing service from yanae and eris
10/10 service! We asked Yanae (apologies if incorrect spelling) 15 minutes before his next tour if there would be room for us. The tour only had one space left but he got a whole other car out for us so we could join :) We luckily got the strongest aurora of the season. Had amazing picture opportunities and a great professional camera. Eris was also an amazing help when we booked our horse riding excursion on our last day, she offered to take us straight to rovenemi airport ! Really recommend !
事業者からの返答
Thank you so much for choosing Lapland Royal Adventures!
We’re delighted to hear you had such a great experience and were able to join the tour and see such a strong aurora.
We truly appreciate your kind words and hope to welcome you back again for more unforgettable adventures in Lapland!
