ベルンウォーキングツアー：人気スポット＆隠れた名所を巡る

The organizer (Free Local Expert) rescheduled it twice the day of the tour which was a major inconvenience. Had a similar experience in Lausanne. The guide was nice but not a strong story teller and not as well versed in the history of the area as we’ve had in past walking tours. It was also a half hour shorter than scheduled.

The tour route covered multiple interesting sites, and our guide Juan Pablo did a good job of giving insight into each. He timed the stops to allow us to see the top of the hour animation at the clock tower and answered all of our questions. The only downside is that the route is linear and the end location is quite a distance from the start.

Complete tour of the City of Bern, walking shoes required to enjoy this very informative discovery of the history and jewels that Bern presents in total comfort!

We were really disappointed in this walking tour of Bern. We booked this tour after reading many positive reviews on this site that seem to be for the guides Caterina or Juan. I think our guide name was Mina. She was nice, but needs additional training to be a good guide. We were late starting, which was our fault, but I wish she had explained that we could either skip the first stop and walk quickly to the clock tower to make it, or sacrifice the clock tower and do the normal pace. Instead, after the first couple of stops, she started speed walking a very long distance towards the clock with no explanation. Some of our family could not keep up. We still missed the clock tower going off. In addition to this miscommunication, she often would just start talking while walking to whoever was next to her and the rest of the group could not hear. I think it would be a better practice to get to a spot and then stop and speak. If she wants to speak while walking, she needs to turn and speak loudly so the whole group can hear. The delivery of the information was not very lively or engaging. She spoke softly and was not enthusiastic. We sometimes asked follow up questions that she did not know the answers to. We completed the tour in only 1 hour 15 minutes and it was supposed to be a 2 hour tour. She offered to take us up to the Rose Garden, which is not part of the tour, but it was so hot that we declined. I think that this guide needs more training about how to effectively lead a tour and communicate. In addition, she needs more training about topics people will ask questions about and more information about little known facts and stories that visitors want to know about to really make this a 2 hour tour. .

Guide was knowledgeable about Bern It seems we were waiting his time Toured in circles Sometimes a block ahead of us He was glad tour ended

While our guide took us to potentially interesting sites around Bern's old town, we did not end up learning much about them, or about Bern. The content offered was very thin. She did get us to the old clock just before it changed the hour but there was very little offered on the development of the city, the meaning of the unique flags, role of the river, canal, or the remarkable gardens. Some of our small group (5 total) asked questions, and the guide did have brief answers, but never delved into the kind of information we've come to expect of trip advisor recommend tours. Instead we heard about some dates, some past rulers and the statues they erected. My son and I, both real fans of history and cities, were disappointed because we wanted to learn something special about Bern.

To say I was disappointed with this tour would be an understatement. The tour operator in Switzerland never answered the phone (called 2x before the tour while overseas) nor did they respond to an email prior. Did not receive the name of our guide and Instructions to meet the guide were terrible. It took almost an hour to find the spot. The guide herself, Meno, was not very good at speaking English. She followed the script given, did not embelish, was not engaging to us or the tour we were on. Had to tell her to turn around to speak to us directly. The tour was to be 2 hours - ours lasted 1.5 hours (thank goodness). If there were hidden gems on this tour, they never surfaced for us. I can not recommend this tour and if would strongly request a refund as it was truly not worth our time to travel from Zurich to Bern for this tour.

Minohasina our guide was A+!!

Juan Pablo was a wonderful guide. We booked a tour in Lucerne, and they canceled it with 24 hours' notice. The one in Bern was great due to the professionalism of the guide.

We learned so much about Bern!