We used ADDAEMOTION for two separate airport transfers. Both drivers were prompt and friendly. The van was perfect for our group of five and all of our luggage. I would not hesitate to use this service again when traveling to Milan.
事業者からの返答
Thank you very much for your kind words and for choosing ADDAEMOTION for both transfers.
As Henry Ford said, “Quality means doing it right when no one is looking.”
We are delighted that our drivers were punctual and friendly and that the van was comfortable for your group and luggage.
We look forward to welcoming you again on your next trip to Milan!
J
Jennifer_V
June 26, 2026 · via Viator
Best transport in Italy!
Fantastic communication, swift pickup, comfortable ride. Would highly recommend this service and our driver.
事業者からの返答
Thank you very much for your wonderful review and for recommending our service and driver. We are delighted that you appreciated the excellent communication, swift pickup, and comfortable ride.
Bergamo is a truly fantastic city to discover—not only as an arrival point for Milan, Como, and the lakes, but as a destination in its own right. Its magical medieval old town, excellent food and wine, and warm, welcoming people make it a place well worth exploring.
Sometimes the journey begins at the airport, but the real discovery starts in Bergamo.
We hope to welcome you again on your next visit to Italy!
D
davidaZ6874XE
June 6, 2026 · via Tripadvisor
Great exceptional service
Excellent service, punctual, reliable, polite and first rate.
事業者からの返答
Thank you so much! Your words mean a lot to us. Reliability, punctuality and kindness are at the heart of what we do — we’re truly happy you enjoyed a first-rate experience with ADDAEMOTION.
S
Seema_K
June 9, 2023 · via Viator
Don't Recommend this Company
Our flight was delayed so we were considered a no show and they couldn't prove the service nor issue a refund.
事業者からの返答
CONNECTING FLIGHT WAS DELATE: NOT OUR FLIGHT. clients advise me 45 minute before the service. The flight was in BERGAMO AIRPORT and driver already on the way to be there in time. Also we are in a very very very busy period. This was a service cancellation 45 minute before the reservation time with the FLIGHT ONTIME (I REPEAT ... ON TIME ) and we track all the flight.
As per normal policy all the the world, as per Viator policy, as per my company policy... this is a NO SHOW.
HOW CAN WE REFUND? VIATOR DO NOT REFUND.
And clients of course threatened me to make a bad review....
WHY THEY DON'T ASK REFUND TO AIR COMPANY WHO DID DELATE FROM USA TO EUROPE???
why we have to pay for other company mistake?
WE did our job, driver did he job.
CLIENTS DID NOT ARRIVE.
In this case tripadvisor / Viator should cancel bad review....
AND NEW QUESTION: if they were late on the first flight... there knew for sure the should be late also on second flight (connection).... WHY THEY DID NOT ADVISE US????
N
Nothingtolose123
October 20, 2022 · via Tripadvisor
Nicely done!
Easy to book. Flexible with our 2 hour delay out of Amsterdam and the driver was still waiting on us!
事業者からの返答
thanks
see you soon
R
RussS709
May 30, 2022 · via Tripadvisor
Executive Transport at a fair price.
We had a plane delay but our driver was there waiting and very polite and informative. Transport was very clean and comfortable. Highly recommend.
1人が参考になったと回答
事業者からの返答
thanks
see you soon
W
WMila
September 13, 2021 · via Tripadvisor
Very good value
Very good, helpful and friendly service. I would highly recomend this company to everyone. During my next stay in Milan I'm going to use this services again.
1人が参考になったと回答
事業者からの返答
we wait for you to make new roads together
I
ivanoe20
February 25, 2021 · via Tripadvisor
Travelling in first class
For getting to and from the airport, my family and I have been using the services offered by addaemotion for a long time, and I have always found myself well, the Service offered and impeccable, perfectly cleaned and sanitized vehicles with all the comforts to travel in first class, drivers who do their jobs in an excellent way and maximum punctuality.
1人が参考になったと回答
事業者からの返答
Grazie. siamo felici di avere clienti felici
4
49edgarsb
February 24, 2021 · via Tripadvisor
Really great service
I had transfer with Addaemotion and it was really perfect service! nice cars, nice rivers, nice service! I used this service many times and just few times with Addaemotion, but I`m sure, that next time I will use only Addaemotion! Thank you for nice cooperation!
