パフォス発：ブルーラグーンアフタヌーンクルーズ、BBQ＆ワイン＋ウォータースライダー

Dear Lauren, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the experience, found our staff friendly, and appreciated the BBQ. It is our goal to provide excellent service and memorable moments for all our guests. We look forward to welcoming you again in the near future. Warm regards, Customer Experience Team Constructour

Dear Traveller, Thank you very much for your kind words. We are delighted to hear that the tour met your expectations and that you enjoyed the food as well as the beauty of the Blue Lagoon. It is our goal to provide memorable experiences, and your feedback means a lot to us. We hope to welcome you again on another occasion. Warm regards, Customer Experience Team Constructour

Dear James, We appreciate your review and are thrilled that you enjoyed all the Sunset Barbecue Cruise has to offer from the food to the drinks onboard. We look forward to welcoming you back again with us on another tour with us soon. Best regards, Customer Experience Team Constructour

Dear Traveller, Thank you for your kind feedback. We are glad to hear that the pick-up went smoothly and that you found both the service and the food to your satisfaction. It is always our goal to provide a positive experience at a reasonable price. We appreciate your comments and look forward to serving you again in the future. Warm regards, Customer Experience Team Constructour

Dear Emily, Thank you for taking the time to share your experience with our boat trip. We are pleased to hear that you enjoyed your time at the Blue Lagoon and found the water to be stunning. We understand your concerns about the food, the availability of drinks, and the timing of when the waterslide was accessible. We will take your feedback into consideration as we constantly strive to improve our offerings and customer experience. Despite the mentioned issues, it's comforting to hear that you're glad about having made the trip. Once again, thank you for your feedback, as it assists us in making necessary improvements. Kind Regards, General Manger Constructour

Dear Sarah, We appreciate your recent feedback regarding our Blue Lagoon with Barbecue excursion. We are disappointed to hear about your recent experiences, especially because we strive to provide only the best quality in every aspect of our service. We apologise for the inconvenience caused by the inferior quality of food and beverage. We take such concerns seriously and will address these issues with the boat company, although we must advise we have an outstanding customer service rating for this tour so we are somewhat surprised at your comments. We always try to ensure the quantity and variety of wine promised are served, fresh fruits and, more importantly, food prepared to be hearty and satisfactory in the future. We understand your disappointment regarding the timing of inflating the slide, which resulted in fewer chances for everyone to enjoy the water activity. We will review this, but as you can understand the safety of our passengers is paramount and we can not inflate the slide whilst the barbecue is being prepared, as our procedures are to maximise enjoyment for our guests. Once again, thank you for taking the time to share your feedback, which will definitely help to point out areas where we can improve. We do hope that you will give us another opportunity to serve you in the future. Kind regards, Customer Experience Team Constructour

Dear Lucy, Thank you for your feedback. We regret to hear that your experience did not meet your expectations. We continuously strive to improve our services and appreciate your feedback. We were however surprised to read that the staff on this trip were not cordial as this is by far the best boat and crew in the Blue Lagoon and are a family run business of over thirty years and we have never received any comments such as yours! We did discuss your comments regarding the barbecue with the boat crew, as we to date have received many amazing reviews from our passengers praising the wonderful food all cooked fresh on the boat. We always hope that our passengers who have negative experiences on any of our tours to contact us directly in our offices in order to discuss their experiences in person rather than leaving a negative review, unfortunately not in this case. Regards, General Manager Constructour

Dear Travellers, We're so delighted to hear you and your families had an awesome experience with us. Our aim is always to provide a fun and accommodating atmosphere for all, and it sounds like we hit the mark for you - and catered to dietary needs as well! We sincerely appreciate your glowing recommendation. Looking forward to welcome you again soon. Best regards, Customer Experience Team Constructour

Dear Deborah, We were glad to hear that you enjoyed the beautiful sea, the BBQ, and other activities. It's a pity that the sunset wasn't visible during your visit. Hopefully next time, the weather will be much better for a perfect sunset view. Kind regards, Customer Experience Team Constructour

Dear Oleg, We deeply regret to hear about your unsatisfactory experience with the sightseeing tour. Our aim is always to provide the best possible experience to our valued customers, thus, we'd like to extend our sincerest apologies for the inconvenience caused. We acknowledge your feedback regarding the lack of an informative guide and prolonged waiting time, as well as your remarks about the actual itinerary of the tour. We take these concerns seriously and will immediately review them to ensure they're addressed appropriately in future tours. We're glad to hear that you enjoyed the dinner and we appreciate your overall feedback since it helps us understand the areas we need to improve. Again, we apologize for any disappointment you experienced during the tour. Your comments and perspective are important to us, and we hope to have the chance of providing you with a more satisfactory experience in the future. Best regards, Constructour Team