Fascinating Trip with Oskar guide and Manuel driver
We recently did a full-day private tour to Bacalar, Fort Felipe, and Cenote Azul in Quintana Roo, Mexico, and it was one of the best excursions we’ve ever had.From the very beginning, the service was outstanding. Our guide Oskar was exceptional – knowledgeable, friendly, enthusiastic, and genuinely passionate about the history and natural beauty of the region. He explained everything in perfect English, shared interesting stories about the Mayan culture, the pirates who once occupied the area, and the unique ecosystem of the Lagoon of Seven Colors. He answered all our questions with patience and made the whole day feel personal and special.Our driver Manuel was also fantastic – safe, punctual, and always smiling. The vehicle was clean and comfortable, and he went out of his way to make sure we had everything we needed.
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Abigail_T
July 22, 2025 · via Viator
Great experience!
Great experience. We didn’t have enough time to spend a couple of days there, so this tour was enough to get to know Bacalar in a fair amount of time. Maui and Angel were our tour guides and both were, transparent, great and organized. Everything was on time and the food was also good. The only thing about this tour is that it didn’t come with the boat ride around the lagoon so we had the option to stay at the beach club (which was cute but small) or pay an extra 250 pesos/person (which isn’t a bad price). We chose to pay and had a great time. If you’re looking for the ride around the lagoon then I would recommend maybe booking that tour instead.
事業者からの返答
Hello Abigail,
Thank you for sharing your experience! We’re happy to hear that you enjoyed your time in Bacalar and that Maui and Angel made the tour organized and fun. We appreciate your note about the boat ride and we’re glad you enjoyed it.
We hope to welcome you back soon for another memorable adventure in Bacalar!
L
Layla_G
March 11, 2023 · via Viator
Not worth it
I wouldn’t take this tour again. I would definitely just go to BACALAR on my own to spend time where I wanted. It is convenient to be taken to each place however other than that we didn’t get much from our tour guide. We also did not go to the fort at all. It was completely skipped.
事業者からの返答
Hi Layla, we regret that it was not what you expected as well as the omitted visit to the San Felipe's Fort (sometimes there are unannounced closures to the site), however when booking the trip it's specified that the visit to the San Felipe's Fort is for panoramic view. We invite you to know other attractions or activities. Have a nice day and best regards.
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DUSTY_S
February 11, 2022 · via Viator
Fabulous
The trip was awesome. Arturo was fabulous. He spoke 3 different languages for all on the bus. The food was incredible. I absolutely recommend this excursion. We also were giving bathroom breaks on the way. Very helpful.Yes it's a drive however you get to see the most amazing views once you arrive you'll quickly forget that you were on a van at all. Thanks for everything Arturo.
事業者からの返答
Hello! Thank you for sharing us your comments. It is great to know that you had a wonderful day full of magic and unique moments! We hope you come back soon and live with us a new adventure, see you soon.
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ccurlypbandjj
January 5, 2022 · via Viator
Bacalar and cenote
Tour guides were awesome super nice and accommodating . Places were beautiful definitely recommend. Two thumbs up.
事業者からの返答
Hello! we appreciate your comments and preference. We are glad to hear that you enjoyed our tour and had a wonderful day full of adventure and fun at Bacalar. We look forward to seeing you again!
C
Chad_B
December 6, 2021 · via Viator
They cancelled our bus...
They cancelled our bus and smushed us into the back of another tour. The driver didn't speak English, but was still a great guy/driver and got us to destinations in record time so we got back not too late. Had a good time overall and some better food then other tours.
事業者からの返答
Good afternoon Chad! Thank you so much for your preference and trust. Your comments help us to improve our service. We hope to see you again in the Mexican Caribbean!
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333habibp
June 18, 2021 · via Tripadvisor
Afternoon on Lagoon
Great Afternoon on the lagoon, Diego and Adrian, super friendly and informative. I highly recommend Day Tour and our two tour guides. You will not regret the trip.
事業者からの返答
Hello! We are commited to give you an exciting and wonderful experience at the magical Bacalar and we are glad to know you enjoyed it! We hope we can see you back soon!
J
Jose_D
May 29, 2021 · via Viator
A must see if you have the time
We had a great time on this tour. The scenery was amazing and the crew made sure we were enjoying ourselves at all times.
1人が参考になったと回答
事業者からの返答
Hello Jose! we appreciate your comments and preference. We are glad to hear that you enjoyed our tour and had a wonderful day full of adventure and incredible views. We look forward to see you again!
K
Kisses_T
May 17, 2021 · via Viator
It was great! Beautiful waters
7 color lagoon was beautiful! Never seen anything so blue. Only thing it was 3 hrs long just to get there, but worth it!
1人が参考になったと回答
事業者からの返答
Hello! we appreciate your comments and preference. We are glad to hear that you enjoyed our tour and had a wonderful day full of adventure and fun at Bacalar. We look forward to see you again!
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