B&C バッファロー・トレースとチャチル・ダウン

Thank you so much for your wonderful review! We’re thrilled to hear that Kristin took great care of you and your wife and helped make your day such an awesome experience. We truly appreciate your recommendation and will be sure to share your kind words with her. We hope to welcome you back again for another memorable experience with B&C Experience!

Thank you so much for sharing your experience with us! We are thrilled to hear that you had a wonderful day and that you enjoyed your bourbon adventure with Belkis. She is a fantastic guide, and we are happy she was able to help secure your tour tickets and make the day easier and more enjoyable for you. One of the best parts of having a private transportation experience is exactly what you mentioned — being able to relax, avoid parking, and simply enjoy the journey between distilleries, especially on a rainy day. We truly appreciate your recommendation and are grateful that you chose B&C Experience for your bourbon tour. We hope to welcome you back again for another unforgettable Kentucky experience! — The B&C Experience Team

Thank you so much for your wonderful review! We're thrilled to hear that you had such a great experience with us. Yoel takes great pride in providing professional and reliable service, and we're glad he helped make your day smooth and enjoyable from start to finish. It’s fantastic that you enjoyed your time at Buffalo Trace, had the opportunity to explore the gift shop, and even got to experience the excitement of a race at Churchill Downs! Having the chance to relax and enjoy the journey instead of worrying about the drive is exactly the experience we strive to provide. Thank you for choosing B&C Experience and for recommending us to your friends. We truly appreciate your support and hope to welcome you back for another memorable Kentucky bourbon adventure in the future! Cheers! 🥃🚐🏇 The B&C Experience Team

Thank you for your feedback and for choosing B&C Experience. We’re glad to hear that our team delivered the service as promised, with timely transportation, a nice vehicle, and a courteous driver. We’re sorry to hear that the experiences at Churchill Downs and Buffalo Trace did not meet your expectations. However, we would like to clarify that the tours and experiences inside each location are fully operated and managed by the venues themselves, and unfortunately we do not have control over the content, duration, or structure of their tours. Our role is to coordinate transportation and reservations to provide the smoothest experience possible for our guests. We truly appreciate your honest feedback and will certainly keep it in mind when helping future guests choose experiences that best fit what they are looking for.

Thank you so much. See you next time. Cheers

Thank you so much for your kind words. See you next time!!!

Thank you so much for your kind review! We’re really glad to hear you enjoyed your day exploring Louisville with us. Visiting Buffalo Trace Distillery is always a highlight — it’s such a historic place and a great way to learn about the craftsmanship behind Kentucky bourbon. We’re happy you enjoyed the tasting as well! It’s also great that you had the chance to experience Churchill Downs in person. As you mentioned, even for those who aren’t huge horse racing fans, it’s an iconic piece of Kentucky history. We truly appreciate the recommendation and hope to host you again the next time you’re in the area. Cheers! 🥃🐎

Thanks for your feedback! Our system tells us that the car assigned to your group of six was a 2024 Ford Transit with 19,750 miles and a capacity of 15 people. It's impossible for it to have any mechanical problems, much less a comfort issue, since it's a van with a capacity of 15 people, and your group was only six. Our company is responsible for cleaning and disinfecting our vehicles on every trip. Your driver assigned for your day was at your pickup location 15 minutes before the pickup time, and your coordinator had to contact you because your group wasn't there at the designated time. Your group was 15 minutes late at pickup, which led to a delay in your entire trip. Your coordinator had to change all of your trip times so that your group could have the best possible experience, even with the delay in your pickup. At Churchill Downs, you had 30 minutes to enjoy the area before the tour started and 20 minutes afterward. At Buffalo Trace Distillery, you had 45 minutes to enjoy the area before the tour started and 30 minutes afterward. I don't see the problem you mentioned in your review because your coordinator resolved the issue caused by your group being late for pickup. If you have any questions, please contact our team and we'll be more than happy to help. Have a nice afternoon. Warm regards, B&C Experience

Was a pleasure. See you next time.

Thank you so much. We are happy to know you spend very good time with us. See you next time.