I went ATV riding with some of my friends for my bachelorette trip and our tour guide was fun! But that receptionist was soooo rude and was talking to us like we were kids and making distasteful remarks . Because of her that’s not a place I would want to go back to because she almost made me get out of character!
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r0mic0d
July 5, 2026 · via Tripadvisor
SCAM/ DO NOT WASTE YOUR MONEY!
I absolutely would not recommend Sun Buggy Rentals to anyone based on my experience.
My reservation details were: Reservation Details: bsz1, Reservation ID: #300261 17, Date: Friday, June 12, 2026, Time: 8:00 AM, Location: ATV Tour, Guests: 3, Vehicles: 3X Medium ATV, Total Due: $648.51.
We paid $648.51 for three guests and were scheduled for an ATV tour, but the shuttle completely failed to pick us up on the day of the event. We waited outside for two and a half hours in the hot morning sun, expecting the shuttle to arrive. No one showed up, and there was no proper communication or resolution at the time.
Afterward, I spoke with several people and was told that a refund would be issued back to my card. Since then, I have sent multiple emails and followed up several times, yet I still have not received my refund or a clear explanation. This is completely unacceptable.
This company took payment for a service that was not provided, failed to pick us up as scheduled, left us waiting in the heat for hours, and then made me chase them for a refund they already said would be processed. That is not just poor customer service — it is unprofessional, frustrating, and unacceptable.
I would strongly caution anyone against booking with Sun Buggy Rentals. Based on my experience, they are unreliable, difficult to get a resolution from, and not worth the risk. I would not recommend this company to anyone.
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F53XRwillyb
June 17, 2026 · via Tripadvisor
great experience and fun
Great experience and fun..staff was wonderful
A
aliciaaL7132CG
June 13, 2026 · via Tripadvisor
Adventurous experience
We had such an amazing time! I would definitely recommend and go back again! This was the highlight of our Las Vegas trip
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emilyrhian12_10
March 21, 2026 · via Tripadvisor
Amazing experience from the welshies!!
The whole tour was amazing! Great service from all the staff and great banter also! The van driver Michael was first class! This man deserves a raise! He was so funny, very informative as it was our first time in vegas and he was giving us all the tips and best things to do! You need to experience this just to have Michael pick you up!
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annanegrete2015
February 26, 2026 · via Tripadvisor
Do they guided tour!
We had such a great time on our atv tour. This was my husbands first time driving a four wheeler and he loved it and felt very safe. Our guide Degan did such an awesome job. Stayed at the speed we were comfortable with and it seemed like we covered every square inch of road out there. Not sure how he remembered what road was what but, he made it very fun! Would do it again in a heartbeat.
事業者からの返答
Thank you so much, annanegrete2015, for your wonderful review and for choosing the guided Las Vegas Sand Dune ATV Tour with SunBuggy! We're thrilled you and your husband had such a great time—especially that it was his first time on a four-wheeler and he loved it while feeling completely safe. That's exactly the experience we love creating!
A huge shoutout to Degan for doing such an awesome job—guiding at your comfortable speed, exploring tons of the desert, and keeping it super fun with his road knowledge. We're so glad he made it memorable for you both!
We love hearing you'd do it again in a heartbeat—that's the best compliment we could get. Can't wait to welcome you back to the dunes for another round of thrills soon!
Thanks again for the kind words—see you out there! 🏜️💨🚀
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patriciamT8002PD
January 31, 2026 · via Tripadvisor
Super fun!
We did the ATV tour with Tony and it was a super fun experience! Tony made us feel safe while having a blast. Definitely going again when I visit Vegas next!
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Shanitika_w
January 6, 2026 · via Viator
Family time
Wonderful and fun they where very nice the trail was fun and adventures and it was a nice big group of ppl
事業者からの返答
Thank you so much for the wonderful review and for choosing SunBuggy for your family time on the Las Vegas sand dunes, Shanitika—we're thrilled to hear it was full of fun, adventure, and great vibes with our friendly team and that awesome big group!
We love creating those memorable desert moments for families like yours, and we're optimistic you'll join us again soon for even more exciting trails and thrills—looking forward to welcoming you back under the Vegas sun! 😊
4
404gageh
December 17, 2025 · via Tripadvisor
A Great Experience All Around!
We had Tony as our first guide. Our ATV experience started out slow, with 2 others that said they were experienced but definitely were more hesitant. It was unfortunate but we understood that we can't go any faster than the slowest members and lose them. Afterwards we did a second tour with Charlie as we wanted to rip around a bit faster, which he definitely obliged! Out of all the fun things we've done in Las Vegas, this had to be my most favorite part of my trip! If you're going to Sunbuggy, definitely ask for Charlie or Tony! They're great guys and were a ton of fun!
事業者からの返答
Hi 404gageh,
Thank you so much for your fantastic 5-star review and for making SunBuggy Las Vegas the highlight of your trip—we're absolutely thrilled to hear it ranked as your most favorite part of Vegas! That's the kind of epic feedback that has the whole team buzzing with excitement!
Big shoutouts to Tony for kicking things off safely and to Charlie for cranking up the speed and delivering those heart-pounding rips around the dunes—both are total pros at tailoring the adventure just right. We'll be sure to pass along your kind words; they'll be grinning all day!
We can't wait to welcome you back for more high-octane fun (maybe with Charlie or Tony leading the charge again!). The desert is always ready for your next thrill-seeking visit.
With huge gratitude and excitement for seeing you soon,
The SunBuggy Las Vegas Team 🚀🏜️
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Emma_H
October 19, 2025 · via Viator
Awesome adventure
Smooth pick up from hotel to dunes. Jeb is an excellent tour operator, lots of fun and exciting. Definitely recommend!
事業者からの返答
Thank you so much, Emma, for your fantastic review and for sharing the thrill of your Las Vegas Sand Dune ATV Tour with us at SunBuggy! We're absolutely delighted to hear about the smooth hotel pickup and how Jeb made the adventure so fun and exciting with his excellent guidance—big shoutout to him for creating those unforgettable moments!
Your recommendation means the world to us, and we're thrilled you'd definitely suggest it to others. We can't wait to welcome you back for even more heart-pounding dune escapades—here's to many more awesome adventures ahead! Safe travels until then! 😊
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