ATVツアーリオクアレシエラマドレ山脈とテキーラの試飲

For starters, I bought the cheapest ATV tour I could find (even though my boyfriend told me not to) and we got what we paid for. Anna, the reception/instructor woman was late and didn’t give us a heads up. She spoke very poor English and really fast Spanish so understanding the instructions was very hard and I didn’t feel prepared to start the tour. The equipment was old and not well taken care of - it was hard to find a helmet that even fit my boyfriend. It felt like her main priority was preventing liability instead of keeping us safe. There was even an envelope hanging up of “blacklisted bad customers” which was unsettling. All that said, once we started the tour we had a great time. Pati, the ATV guide was lovely and kind and gave us a great experience. I really enjoyed being up in the mountains, riding the ATV and getting to see more neighborhoods of PV than I otherwise would have. The tequila tasting was fun and worth it but just know you will have to spend money there for a drink and at the swimming place as well. There is also a guy on a motorcycle that we were not informed of who came and took pictures of us and then offered to sell all of them to us for 1,000 pesos or none at all. We declined because we didn’t want to pay that much, but he was very pushy and tried to negotiate multiple times before leaving. Overall, I would recommend booking with another company that has more included and is more professional.

This was my first time operating a ATV! Worth Every Dime! Great tour guide - hate I forgot his name!!

Unfortunately, we had the worst experience of our lives while on tour with COOL RENTALS & TOURS. The ATV provided to us was malfunctioning and stopped on us 4 times. We mentioned the issue to the tour leader, but nothing was done to fix the issue. Angel was the most disrespectful guide we have ever encounter in our travels, he used a racist comment towards our nationality and used foul language, he was so upset and disrespectful that we were truly afraid for our safety. Our safety was compromised on the way back from the tour; Angel was speeding and he put our lives in danger. When we returned to the office Angel continued to scream, disrespect, and used foul language in the presence of Anita, the other tour leader and customers.

We had a fantastic time. Thank you for the unforgettable memories and experience!

Awesome experience cruising through the streets and up into the mountains. Everyone there is great and the restaurant is amazing.

They were wonderful and made sure we were safe! Angel is Awesome!! I worked definitely recommend!!!!

I would never recommend this company to anybody. Please save your money and go to the company right next door to them instead (they will actually want your business there and treat you with kindness). We dealt with Anita who was completely rude and was unable/unwilling to accommodate our large group of 11 after booking online. She’ll likely respond to this by saying that we are lying (as I saw some responses on other bad reviews) but I recorded our interactions for proof. Anita was trying to overcharge us and even the guide seemed surprised about why she was trying to charge us so much or why she wouldn’t take out any more atvs to accommodate our group. She didn’t seem to care at all and relied on the fact that since we booked through TripAdvisor, that we wouldn’t get out money back. She told us so herself. Absolute waste of our time and money but thankfully the company next door was able to turn our day around and we ended up having a great day, even after Anita trying to scam us for more money.

Avoid this place for a tour! My booking was for 7 double ATVs which was confirmed in my reservation, upon arrival Anita tried to say it was only for 7 people and that they didn’t have any ATVs to accommodate our large group. However, the tour guide (Angel who was GREAT and respectful) would continue ask her if he should take out more ATV but then she would turn to us and say she had no more. Anita was very disrespectful and only wanted us to pay another $500 for a razor ( which she was up charging since we spoke English). If you have a large group GO NEXT DOOR THEY ARE SO MUCH BETTER. If Anita would have been more accommodating and respectful we would have stayed but she was rude. Bad service over all!

What an incredible experience! This was hands down one of the highlights of our Puerto Vallarta vacation. As a mom traveling with two adult teenage boys and their friends, I always want to find activities that are exciting, safe, and memorable—and this ATV tour exceeded every expectation. The staff was so warm, welcoming, accommodating, and genuinely cared that everyone had a great time. The ride through the jungle was absolutely beautiful, and we loved exploring parts of the forest we never would have experienced on our own. Stopping by the river to enjoy a delicious meal while listening to the peaceful sounds of the water made the adventure even more special. A special shout-out to the photographer, who did an amazing job capturing the adventure! The action shots of us splashing through the water were incredible and perfectly captured the excitement of the ride. Those photos will definitely be some of our favorite vacation memories. The best part? As soon as we got back in the taxi to head to our resort, the kids couldn’t stop talking about how much fun they had—the ATV ride, the jungle trails, the scenery, the delicious food, and the overall adventure. Hearing them relive their favorite moments made this experience priceless for me. Thank you to the entire team for creating such a fun, safe, and unforgettable adventure. We made memories we’ll be talking about for years, and we highly recommend this tour to anyone visiting Puerto Vallarta!

Such a great adventure. My tour guide was Angel. He was awesome. Carefully and fully explained the itinerary. Went over the safety rules and how to use the ATV. The ride was so great. Amazing views. The tequila tasting was good. A nice break. The pools at the last stop was refreshing. Much recommend taking this tour. And ask for Angel if you can.

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