I booked this tour through another site that did not have these revies available. I wish I had taken the time to find the reviews on trip advisor and I would not have booked this. First, there is no clear communication from him, so you really don't know what times you will be picked up, till you reach out. This company subcontracts the tours to other companies, so except for the balloon you will not get the complete experience. If you have the time, do it separte you will be better off. The baloon ride company was great, no issues with them. The group was also good., The second tourthat his company outsourced to, was also good, the group was lovely and diversed, which also made it a blast. The worst part, I didn't get to complete that tour with that group. I was split out during one of the stops (didn't get to say bye), and put in a Uber/taxi alone to another location to an ATV place and another group, whom I spent no time with. The group was also a group from India, I pretty much arrived when they were ready to leave. When i arrived I was asked if I wanted a driver, I said sure figured it would be a faster ride, but had no issues going on my own. From past experiences, that is how it goes. Not this time, We got 10 minutes in and at the first stop. a few minutes in a see two more people come to the group, and he is now litterally asking people (inexperienced and people who I don't know) to take me. Not at all discussing it with me. In this amount of time he could have asked me and brought another ATV for me to ride, instead of me ruining someone elses experience and my own as well. That person who I sat behind was pissed and i was totally embarrased. (also mind you she almost ran into people twice) . I was more pissed to find out that the person who was taking the ride from me was a non -paying friend of the tour guide, and the other firl was with the other tour guide of the group. It ruined my whole experiende.
I called this tour operater, the next day. Frankly because I was pissed and didn't want to say the wrong thing. Defensive mode was an understatement, it was a lot of I should have called (in middle of an ATV ride, sure). I shouldn't have had a private driver it is an extra fee (but he asked, if he didn't want to he shouldn't have asked). He now has to contact them to get there side,(sure, he is going to say he brought a non paying person on a tour). Apparently, I should know a lot about this guy's business, when I didn't even know the times). I've written this off as a loss/donation , he might think he got away with something. Since it has been 2 days and I've heard nothing.
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Aatika_Q
August 8, 2022 · via Viator
Awesome trip
The balloon ride was awesome. Red Tour was good, our guide Bushra was nice and knowledgeable. The ATV tour was good also. My family enjoyed it a lot.
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James_M
August 2, 2022 · via Viator
Great Tour
Great day with an excellent tour guide. Unfortunately our hot air balloon ride was cancelled due to no fault of this tour but because the Aviation Administration deemed it was too windy for the balloons to fly that day. Bummer but we didn't let that deter us from having a fun tour. We had a great time at the Open air museum. The tour guide even shook the branches of the trees there and gave us the delicious fruit that fell off to try. Visiting the caves that people used to live in was amazing.
The tour stopped at a couple other scenic places and we to to see a pottery demonstration in Avanos which was very cool too. Then the tour guide dropped us off at the ATV company where we had the most fun that day driving along the mountains and valleys and even stopping for about 20 minutes to enjoy the views and get a cool drink. Very fun day.
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Singlemomwithteens
July 12, 2022 · via Tripadvisor
Worst. Booking through TripAdvisor/Viator and 3 other companies is a confusing mess.
DO NOT BOOK THIS DISORGANIZED TOUR. worst excursion I’ve ever had. First know that this is a Viator tour so they supposedly send messages to you there (a different app) even though you buy here. Also it is three different companies so none of them know anything about the full day. You do get the itinerary the night before but I had to have my hotel call because it was terrible not knowing. Worst organized package ever. Our air balloon was broke so we had to wait for a second d and we’re last to go up. Finally we did a good fly over the city. The Red Tour I did not see in any communication so I had no idea. But we opted out so we could hire a private driver and see the caves. Honestly we just wanted a private tour and would have paid the original tour company but then they fought with my hotel people and were so unhelpful. Trying to just meet up to ATV later but they changed the time on us 3 times. Then The ATV people were the biggest joke. the car that picked me up even though I wanted to take a taxi scared me. It’s Far away in someone’s house and sketchy!! No way!!! Check photos. I left and took a taxi home. Why would I pay this much money for unprofessional and TERRIBLE DAY. Joke! My hotel Koza Cave did a great job trying to communicate and get clarity and even they said it was terrible.
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drfulda
July 3, 2022 · via Tripadvisor
Worst ALV experience in Cappadocia
The package is made by a company that subcontracts 3 companies for the overprice activities. The balloon activity was increíble as well as the red tour even do we started late. The organizers asked for our names, age (2 adults, 2 teens and a 10 year old) where given days before our package trip. They charged me in advance as 5 adults. When we got there, the teens couldn’t drive the ALV ( if they knew they where teens why didn’t say anything before charging me). I had to cancel the ALV and they did nothing to help me. Now I am waiting for the refund of the ALV that they said they where going to do.
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事業者からの返答
Dear Emliano
As you know, the tour details are inform the age restrictions for ATV Safari and Balloon Ride. Also, the booking form is closed for bookings to ages under 16yo. But you were booked this tour for 5 people and all of them was putted adult by you. We are giving these details meticulously on tour details page and booking form. But you did not read them. Also, our company made your refund same day of your tour. You know very well the refund date and time. Your tour date was June 30th and we have already refunded the cost of it on June 30th 06.54pm. We did not understand why you wrote "they did not refund"
Kind Regards
H
Hyder M
June 22, 2022 · via Tripadvisor
Average experience for balloon tour and bad experience for atv tour
There was no confirmation from trip advisor till 5:00 pm day before the trip I was not even sure if I will be picked up next day at ~4:00 pm, eventually after multiple time me calling the tour company I was confirmed 4:10 am pick up, which was on time but the ballon company was very disorganized they did not launch the balloon till well after sunrise, every other company around us was already up in the air, while we stood there waiting for it balloon to be ready. The balloon ride was the highlight of our trip to goreme, and that was ruined by a bad experience. The red tour was awesome so that part was good. The atv was the absolute worse very rude unprofessional guides, eventually when we came back we had to wait a good 30 plus minutes because our shuttle back was not there. So wet and tired we waited i the cold as it had rained during the atv tour and they tour operator had not even provided any rain cover other operators around us had all provided rain covers. Needless to say I would not recommend this $250 experience.
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Glez85
June 8, 2022 · via Tripadvisor
Cappadocia tour deal
I recommend this tour for those who like me didn’t have much time to visit cappadocia. It’s very intense day but in my opinion very worth it. It’s an early start but the view and ride pays off the effort,absolutely stunning.the red tour was also very good and interesting as we had one of the best guides Özay who loves his job. Such an amazing and interesting person to listen and talk to. Very prepared and professional.
The quod tour was also very nice and unlike many others the tour was long and fun. The guys were very kind and polite.
Choose this tour if you like dynamic experiences.it’s a full day but in my opinion worth it. The timing and organization was excellent.
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kimial2022
June 4, 2022 · via Tripadvisor
DO NOT BOOK
They cancel you once week before without any explanation!! Save yourself the headache and do not book this!!
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Mohammed Amine A
May 28, 2022 · via Tripadvisor
Yes for the hot air balloon no for the rest
The tour took place in 3 stages:
-the balloon ride is a great experience even if it is expensive. If you can afford it, it makes you an unforgettable memory.
- the red tour: I was very disappointed with the tour... we spent more time in the tourist shops than in the park
- the quad tour: why not but the panoramas visited at the passage of the circuit are not exceptional
In short, it's up to you to see but 2 activities out of 3 are not essential... ballooning on the other hand is top
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Ashland4053
May 9, 2022 · via Tripadvisor
Amazing landscape and fun ride
The tour guide was very friendly and funny. Mustafa! Thank you so much. He was fasting and still was able to entertain and took care of us all day. The lunch was amazing